Tele Caller Executive
6 months ago
Job Summary:
The Tele Caller will be responsible for reaching out to potential and existing customers to promote and sell our range of Ayurvedic hemp-based products. The role requires excellent communication skills, a good understanding of our products, and the ability to build positive relationships with customers.
Key Responsibilities:
- **Customer Outreach**: Make outbound calls to potential and existing customers to inform them about our Ayurvedic hemp-based products and services.
- **Product Promotion**: Effectively communicate the benefits and features of our products, focusing on the unique aspects of Ayurvedic hemp.
- **Sales Conversion**: Persuade customers to purchase products, aiming to meet or exceed sales targets.
- **Customer Service**: Address customer inquiries and provide accurate information regarding product use, benefits, and pricing.
- **Follow-up**: Conduct follow-up calls to ensure customer satisfaction, address any issues, and encourage repeat business.
- **Data Management**: Maintain accurate records of customer interactions, sales, and transactions in the company's CRM system.
- **Feedback Collection**: Gather and report customer feedback to help improve products and services.
- **Team Collaboration**: Work closely with the sales team and other departments to ensure smooth operations and customer satisfaction.
Qualifications:
- **Education**: High school diploma or equivalent; a bachelor's degree in marketing, business, or a related field is preferred.
- **Experience**: Proven experience as a tele caller or in a similar sales/customer service role, preferably in the Ayurvedic or wellness industry.
**Job Types**: Full-time, Permanent
Pay: ₹13,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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