IT Support Engr(Field Job) for IT Hardware Company

3 weeks ago


Okhla Industrial Area Phasei Delhi Delhi, India Encaminar International Business Solution Full time

**Title: IT Field Support Engineer**

Objective: Provide on-site technical support and assistance to end-users, ensuring the smooth operation of IT systems and infrastructure.

**Responsibilities**:
Travel to client sites to install, configure, and troubleshoot hardware, software, and networking equipment.

Diagnose and resolve technical issues related to **desktops, laptops, printers, servers**, and other IT peripherals.

Collaborate with internal IT teams and external vendors to resolve complex technical issues.

Document support activities, solutions, and configurations for future reference.

Proactively identify and address potential IT problems to minimize downtime and disruptions.

**Qualifications**:
Bachelor's degree in Computer Science, Information Technology, or related field preferred.

Previous experience in IT support or field service roles.

Proficiency in operating systems (Windows, macOS, Linux), office productivity suites, and networking technologies.

Strong troubleshooting and problem-solving skills.

Excellent communication and customer service skills.

Ability to work independently and prioritize tasks effectively.

Valid driver's license and willingness to travel to client sites as required.

**Skills**:
Hardware and software troubleshooting.

Networking fundamentals.

Remote desktop support tools.

Customer service and interpersonal skills.

Documentation and reporting.

Time management and multitasking.

**Benefits**:
Competitive salary and benefits package.

Opportunities for professional development and certifications.

Travel allowances and expense reimbursements.

Health and retirement benefits.

Flexible work arrangements.

Regards,

Nisha Shree

7022260070

HR Executive

Encaminar International Business Solutins

**Salary**: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Paid time off

Shift:

- Day shift

Application Question(s):

- This job requires travelling to client's place in delhi (Field job).Are you okay with it?

**Experience**:

- IT support: 2 years (required)

Work Location: In person


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