![Brooks Musicals Private Limited](https://media.trabajo.org/img/noimg.jpg)
Administration Assistant
2 days ago
**JOB TITLE **:Administration Assistant - Part-Time
**DIRECTLY REPORTS TO **:Outlet Supervisor
**INDIRECTLY REPORTS TO **:Outlets Coordinator
**DUTIES AND RESPONSIBILITIES**
Under the general direction of the Outlet Supervisor or Outlers Coordinator and within the limits of established Brooks Musicals PVT LTD and local policies and procedures, oversees and directs all aspects of the guest relations function to achieve the highest possible guest or Students satisfaction to current and future.
1. Greet all guests courteously using name recognition whenever possible.
2. Complete daily checklists and practice sincere warm hospitality and courtesy at all times.
3. Responsible for providing prompt yet personal service.
4. Understand and communicate promotions and enhancements effectively to our guests.
5. Handle special requests during guest/members/students visit, follow-up and coordinate future visits.
6. Update guest/members/students Profiles.
7. Actively participate in training and continuing education related to the new promotions, new classes, etc.
8. Complete projects in a timely manner as required by Supervisor or Manager.
9. Maintain a clean, neat and organized Front Desk area.
10.Facilitate the proper tracking of guests and members at the Studio.
11.Answer incoming telephone calls and take messages as well handle all general enquiries.
12.Update attendance of classes and other activities.
13.To be able to conduct Studio facility “show around” and successfully sell the Music Instruments/Vocal/Classes to all prospective guests & members.
14.Understand the responsibilities of all classes like Piano/Keyboard,
Guitar, Western Vocals, Violin, etc.
15.Promote enthusiastically all classes, activities & services that are offered at Brooks Musicals.
16.To periodically check on the cleanliness and supervise the housekeeper. To oversee the cleanliness and general organization of the reception area, classrooms, musical instruments, Public area, etc.
17.Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene (Corona, etc.) and Fire Life
Safety.
18.To post into the Brooks Portal any charges that may be incurred by
Guests & Members and accomplish accounting procedures.
19.Ensure Brooks Portal is updated with all necessary details.
20.Handle cash as per company policy and procedure.
21.To oversee the reservation, payment and tracking procedures established for the use of the different classes.
22.Act highly responsible & reliable.
23. Ensure Brand Standard/Brand Service Standards are consistently delivered to our guests.
**QUALIFICATIONS AND REQUIREMENTS**
Bachelor’s degree / higher education qualification / Business Administration, plus Fresher or 1 years of Front Office/Front Desk experience. English speaking is an advantage. Other languages are preferred.
**Job Type**: Part-time
**Salary**: From ₹6,000.00 per month
Schedule:
- Fixed shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Hindi or Tamil (preferred)
- English (preferred)
Work Location: In person
Expected Start Date: 15/03/2024
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