Customer Support Associate
5 months ago
**ey Responsibilities**:
- Resolve customer issues and complaints with empathy and efficiency.
- Provide accurate information about products and services.
- Process orders, returns, and exchanges.
- Document and update customer records in the CRM system.
- Follow up with customers to ensure their issues are resolved.
- Collaborate with other departments to address and resolve customer concerns.
- Identify and escalate complex issues to the appropriate team or manager.
- Maintain a high level of product knowledge to provide informed assistance to customers.
- Contribute to continuous improvement initiatives in the customer support process.
**Qualifications**:
- High school diploma or equivalent; associate’s or bachelor’s degree preferred.
- Proven experience in a customer support or customer service role.
- Proficiency in using customer support software and CRM systems.
- Strong written and verbal communication skills.
- Excellent problem-solving and conflict resolution skills.
- Ability to multitask and manage time effectively.
- Strong attention to detail and organizational skills.
- Positive attitude and a passion for providing excellent customer service.
**Skills**:
- Strong interpersonal skills and t
Pay: ₹35,000.00 - ₹40,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9920501044
-
Customer Support Associate
3 months ago
Lower Parel, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full timeAbout the role Museum Experience Associate is a staff member responsible for creating a positive and engaging environment for children and families visiting a children's museum. The primary role of an Experience Associate revolves around facilitating interactive, empathetic, thoughtful & joyful educational experiences for visitors, primarily children of...
-
Customer Support Representative
1 month ago
Lower Parel, Mumbai, Maharashtra, India ClayCo Cosmetics Pvt Ltd Full timeAbout the job About Us: As a brand manager you will be responsible for developing brand strategies, marketing plans, and product innovations to drive product growth. Location : Lower Parel, Mumbai Position Summary: For a young, growing organization like ours, an Associate in the Customer Experience Team, plays an important role. The associate is the first...
-
Customer Services Associate
3 weeks ago
Lower Parel, Mumbai, Maharashtra, India Enrolsy Full timeWe're Hiring Customer Services Associate for an E-commerce Company **Role and Duties**: Serves customers by providing product and service information, resolving product and service problems. Extremely Customer Centric Attracts potential customers by answering product and service questions, suggesting information about other products and...
-
Customer Service Associate
6 months ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...
-
Customer Service Associate kannada
3 months ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...
-
Customer Support
1 day ago
Lower Parel, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time**Key Responsibilities**: - **Customer Interaction**: - Provide product or service information, guide customers through troubleshooting steps, and ensure a positive experience with the brand. - **Issue Resolution**: - Identify, diagnose, and resolve customer complaints or technical issues promptly and effectively. - Escalate complex issues to the...
-
Customer Support Associate
6 months ago
Mumbai, Maharashtra, India Zama Organics Full time**Company Overview**: Zama Organics is a leading player in the food industry, dedicated to delivering exceptional culinary experiences to our customers. We specialize in providing high-quality food products and services tailored to meet the diverse needs of our clientele. As we continue to grow, we are seeking a passionate and customer-oriented individual to...
-
Customer Success Associate
5 months ago
Lower Parel, Mumbai, Maharashtra, India LogIQids Full time**Job Title**:Customer Success Associate Enthusiastic and Persuasive person with fluent English and an ability to work directly with customers to ensure they are satisfied with a company’s products and services. However, they also focus on customer retention and seek to deepen relationships with clients. **About LogIQids**:Founded by IIT-IIM alumni,...
-
Customer Relationship Associate
5 months ago
Lower Parel, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time**About the role** Museum Experience Associate is a staff member responsible for creating a positive and engaging environment for children and families visiting a children's museum. The primary role of an Experience Associate revolves around facilitating interactive, empathetic, thoughtful & joyful educational experiences for visitors, primarily children of...
-
Customer Service Associate
2 months ago
Lower Parel, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full timeAbout the role: The Guest Relationship Associate at is responsible for managing the customer support call center and overseeing the day-to-day handling of visitor feedback received through various channels. The role involves providing excellent customer service by addressing customer queries, managing feedback, and ensuring a positive experience for all...
-
Customer Service Associate malayalam Process
6 months ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...
-
Customer Support Representative
5 months ago
Lower Parel, Mumbai, Maharashtra, India kaam keeda Full timePosition: Customer Support Representative Company: The Vibrant group India Location: Lower Parel **Responsibilities**: - Answer inquiries regarding property listings, pricing, availability, and other related information. - Assist customers with scheduling property viewings, appointments with agents, and other property-related services. - Handle...
-
Customer Support Representative
5 months ago
Lower Parel, Mumbai, Maharashtra, India Torero Softwares Limited Full time**JOB DESCRIPTION OF CUSTOMER SUPPORT EXECUTIVE AT TORERO SOFTWARES LIMITED** We are seeking an enthusiastic support executive who is patient, empathetic, and excels in building long-term client relationships through excellent communication skills. **Responsibilities include**: Provide efficient training to customers on our software, accounts, and...
-
Customer Support Executive
5 months ago
Chandivali, Mumbai, Maharashtra, India MoSahay Associate Full timeMahindra Holidays (MH) Voice ProcessChandivali, MumbaiAny Graduate 10+2+3 6 to 12 months Experience - in Customer service - 3LPA20-25daysVoice & Written versant,23,000 to 27,000rs3LPA to 3.5LPAExcellent English Communication (Versant 5 Level)24*7 Shift (Male) 7am to 10pm (females)6days Working & 1 rotational week-offWing 1 & 2, IT 4th Floor, TechM, near...
-
Telecaller Customer Support
5 days ago
Lower Parel, Mumbai, Maharashtra, India immortal facility management Full timeKey Responsibilities: - Answering phone calls and calling customers providing information on products, services, prices, and promotions - Responding to customer questions - Solving customer issues Key Qualifications: - Fluent in english - Strong communication, interpersonal, and organizational skills. Pay: ₹15,000.00 - ₹18,000.00 per...
-
Customer Support Associate
6 months ago
Mumbai, Maharashtra, India Zama Organics Full time**Customer Service Associate Job Description** We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. **Customer Service Associate Responsibilities**: - Attending training sessions to grow knowledge of products and to develop customer service skills. -...
-
Customer Support Service
6 months ago
Lower Parel, Mumbai, Maharashtra, India Birla Open Minds Full time**Role description** - To make the idea of excellent customer service seem less nebulous and more attainable - To build trust, maintain long term relationships with the customers and operate as the point of contact - To conduct calls to existing customers and enquire about utilization of the product - Act as a bridge between the tech team and customer...
-
Customer Support Associate
5 months ago
Mumbai, Maharashtra, India Zama Organics Full time**Company Overview**: **Zama Organics** is a leading provider of high-quality food products committed to delivering exceptional customer service and satisfaction. As a Customer Support Associate in the food industry, you will be responsible for ensuring that our customers receive top-notch support and assistance with their inquiries and concerns. Your main...
-
Customer Support Executive
1 month ago
Lower Parel, Mumbai, Maharashtra, India Torero Softwares Limited Full time**Job Description: Customer Support Executive at Torero Softwares** **Role Overview**: We need a friendly and patient Customer Support Executive to help our customers understand our ERP software, especially in areas like accounts and GST. **Key Responsibilities**: - Customer Training: Guide customers on using our software, focusing on accounts and GST. -...
-
Customer Support Executive
6 months ago
Lower Parel, Mumbai, Maharashtra, India LogIQids Full time**Job Title**:Customer Support Executive Enthusiastic and Persuasive person with fluent English and an ability to engage customers in a conversation. The Customer Support Executive’s responsibilities include answering customer queries professionally. **About LogIQids**:Founded by IIT-IIM alumni, LogIQids is an Ed-Tech company focused on enhancing logical...