Arcserve | Renewal Specialist | bangalore
2 days ago
Company OverviewArcserve provides exceptional solutions to protect the priceless digital assets of organizations in need of full scale, comprehensive data and ransomware protection. Established in 1983, Arcserve is the world’s most experienced provider of business continuity solutions that safeguard multi-generational IT infrastructures with applications and systems in any location, on premises and in the cloud. Organizations in over 150 countries around the world rely on Arcserve’s highly efficient, integrated technologies and expertise to eliminate the risk of data loss and extended downtime while reducing the cost and complexity of backing up and restoring data by up to 50 percent. Arcserve is headquartered in Minneapolis, Minnesota with locations around the world.
Job Summary:We are looking for Regional Renewal Specialists-AMER who ensure our renewal contracts are renewed prior to expiration and our customers have a positive and rewarding experience with Arcserve. You will be responsible for achieving renewal retention targets and minimize losses in your territories as well as developing and implementing renewal programs and best practices that drive customer retention, loyalty and satisfaction. As a renewal agent, you will work closely with our sales counterparts, marketing, product as well as our partner and customers on all aspects of the sales cycle, from quotation to close. You should be passionate about renewal management as well as have a strong knowledge of our products and industry trends.
About the roleMeet quarterly and annual targets.Generate renewal quotes, including validation, auditing, and management of all aspects of Arcserve maintenance and subscription renewal.Maintain accurate and timely forecasts on a rolling 120-day basis.Building and maintaining strong relationships with key customers to ensure their continued satisfaction.Leverage an understanding of partner and customer success principles, approaches and metrics when working with at-risk partners and customers.Monitor customer usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success, together with reseller partners and internal sales teams.Identify opportunities for expanding Arcserve’s business with a customer and transfer the expansion opportunity to the appropriate sales team member and/or reseller partner for follow up and next steps.Working closely with cross-functional teams, such as sales, technical support, and product, to ensure a seamless customer experience.Monitoring customer health and identifying potential risks or opportunities for growth.PREFERRED SKILLS / EXPERIENCE:4+ years in customer facing roles including renewals, Inside sales, account management, customer support, etc.Ability to work in the evening shift.(US Time Zone)Strong verbal and written communication skills required.Strong phone skills required.Excellent interpersonal skills will be needed to build the strong relationships, particularly with field organizations and business partners, which will be critical to success.Experience in managing issues, scope, and quality while bringing areas of responsibility and tasks to completion under strict deadlines.Highly skilled at multi-tasking with the ability to quickly adapt and learn.Highly skilled at managing time between calls, troubleshooting follow ups, customer relationship management and new customer outreach.Proficiency with Excel & SalesforceExperience with complex, escalated customer situations, ability to navigate large organizations and gain executive level buy-in.Bachelor’s degree in any disciplineShould be flexible with US Timezone(6.30pm IST-3.30am IST)
If interested and matching the above JD, share your profile with
Regards,Sonal GhargeArcserve | Assured Recovery
-
Arcserve | Renewal Specialist | bangalore
2 days ago
Bengaluru, India Arcserve Full timeHi EveryoneCompany OverviewArcserve provides exceptional solutions to protect the priceless digital assets of organizations in need of full scale, comprehensive data and ransomware protection. Established in 1983, Arcserve is the world’s most experienced provider of business continuity solutions that safeguard multi-generational IT infrastructures with...
-
Renewal Specialist
2 days ago
Bengaluru, India Arcserve Full timeHi EveryoneCompany OverviewArcserve provides exceptional solutions to protect the priceless digital assets of organizations in need of full scale, comprehensive data and ransomware protection. Established in 1983, Arcserve is the world’s most experienced provider of business continuity solutions that safeguard multi-generational IT infrastructures with...
-
Renewal specialist
20 hours ago
Bengaluru, India Arcserve Full timeHi EveryoneCompany OverviewArcserve provides exceptional solutions to protect the priceless digital assets of organizations in need of full scale, comprehensive data and ransomware protection. Established in 1983, Arcserve is the world’s most experienced provider of business continuity solutions that safeguard multi-generational IT infrastructures with...
-
Renewal Specialist
2 days ago
Bengaluru, India Arcserve Full timeHi Everyone Company Overview Arcserve provides exceptional solutions to protect the priceless digital assets of organizations in need of full scale, comprehensive data and ransomware protection. Established in 1983, Arcserve is the world’s most experienced provider of business continuity solutions that safeguard multi-generational IT infrastructures with...
-
Business Continuity Renewal Manager
1 day ago
Bengaluru, Karnataka, India Arcserve Full timeArcserve is seeking a highly skilled Business Continuity Renewal Manager to ensure seamless renewal of contracts and deliver exceptional customer experiences. As a key member of our team, you will be responsible for driving renewal retention targets, minimizing losses, and developing effective renewal programs.About the RoleWe are looking for an experienced...
-
Renewal Sales Professional
1 day ago
Bengaluru, Karnataka, India Arcserve Full timeJob OverviewArcserve is seeking an experienced Renewal Sales Professional to join our team. This role will be responsible for ensuring the renewal of contracts prior to expiration and delivering a positive experience to our customers.About the RoleMeet quarterly and annual targets by generating renewal quotes, validating, auditing, and managing all aspects...
-
Renewal Sales Specialist
6 months ago
Bengaluru, India Rubrik Full timeJob Summary Renewals Specialist II Location : Bangalore Shift : 5:30 PM to 2:30 AM (IST) Rubrik is looking for an experienced Renewal Specialist for US & EMEA Regions based out in our Bangalore office. As a Renewal specialist, you will own & manage a renewal book of business for existing accounts customers across US and EMEA regions...
-
Data Renewals Specialist
1 day ago
Bengaluru, Karnataka, India Informatica Full timeRenewal Representative Job DescriptionWe are seeking a seasoned professional with experience in sales and customer support to join our team as a Data Renewals Specialist in Bangalore or Hybrid.The successful candidate will report to the Manager, Subscription Renewals and will be responsible for guiding and expanding renewals starting 180 days in advance of...
-
Sr Renewal Specialist
2 months ago
Bengaluru, India Anthology Inc Full timeDescription Senior Customer Renewal Specialist Bangalore, India The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student...
-
Renewal Specialist
4 weeks ago
Bengaluru, India The Qt Company Full timeAbout the Role We arelooking for a Renewals Specialist to join our APAC Renewals team. In thisposition you will be responsible for existing customer relations and renewalbusiness in your assigned territory. The role requires close collaborationdirectly with customers and Account Managers. You will also work with CustomerSuccess to retain and expand our...
-
Data Renewals Expansion Specialist
7 days ago
Bengaluru, Karnataka, India Informatica Full timeWe are seeking an experienced Associate Subscription Renewals Representative to join our team in Bangalore/ Hybrid.As a Data Renewals Expansion Specialist, you will be responsible for guiding and expanding renewals starting 180 days in advance of their contract end date.Your key responsibilities will include:Managing the renewals process in collaboration...
-
Renewal Specialist
2 weeks ago
Bengaluru, India Yellow.ai Full timeWhat do we expect from you?Manage Renewal Process:Oversee the end-to-end renewal process for contracts, subscriptions, or services.Monitor renewal dates and proactively initiate renewal discussions with clients.Ensure timely processing of renewal agreements and updates in the system.Client Communication:Serve as the primary point of contact for clients...
-
Renewal Specialist
4 weeks ago
Bengaluru, India Qt Group Full timeAbout the Role We are looking for a Renewals Specialist to join our APAC Renewals team. In this position you will be responsible for existing customer relations and renewal business in your assigned territory. The role requires close collaboration directly with customers and Account Managers. You will...
-
Sr Renewal Specialist
3 months ago
Bengaluru, India Anthology Inc Full timeDescription Senior Customer Renewal Specialist Bangalore, India The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student...
-
Cloud Data Renewal Specialist
3 weeks ago
Bengaluru, Karnataka, India Rubrik Full timeJob SummaryRenewal Account ManagerWe are looking for an experienced Renewal Specialist to own and manage a renewal book of business for existing accounts customers across US and EMEA regions based out in our Bangalore office.The ideal candidate will be responsible for meeting quarterly renewal quota and ACV plan, negotiating and driving incremental standard...
-
Renewal and Revenue Growth Specialist
3 weeks ago
Bengaluru, Karnataka, India CodeLand Full timeAbout UsCodeland InfoSolutions Pvt. Ltd. is a leading software company established in 2011 by visionary entrepreneurs with a dynamic team spirit. Our presence spans across various industries, including logistics, publishing, healthcare, and waste management.We are looking for an experienced Renewals and Recovery Manager to lead our renewal efforts and drive...
-
Renewal Portfolio Specialist
3 weeks ago
Bengaluru, Karnataka, India Oracle Full timeUnlock Your Potential as a Renewal Portfolio Specialist at OracleWe are seeking an experienced Renewal Portfolio Specialist to join our team at Oracle. This exciting opportunity will see you working closely with collections, accounts receivable, and customers to address payment delays, enforce contractual obligations, and resolve issues.Key...
-
Renewal Sales Specialist
2 weeks ago
Bengaluru, Karnataka, India Rubrik Full timeAbout the RoleRubrik is seeking an experienced Global Renewals Manager - Cloud Data Management to join our team in Bangalore.This is a unique opportunity for someone who wants to be part of one of the fastest-growing cloud data management and data security SaaS companies.The ideal candidate will have 5+ years of experience in Renewals/ Account Management/...
-
Renewal Sales Expert
1 week ago
Bengaluru, Karnataka, India Rubrik Full timeAbout RubrikRubrik is a cloud data management and security SaaS company that is rapidly growing. We are looking for an experienced renewal specialist to manage our existing accounts across the US and EMEA regions based out of our Bangalore office.Job SummaryThe successful candidate will own and manage a renewal book of business for existing customers,...
-
Renewal Executive
5 months ago
Bengaluru, Karnataka, India Talent Scout Management Full time**Responsibilities**: Managing end-to-end renewal process Collaborate with internal and external stakeholders to address customer inquiries and concerns regarding renewals Maintain accurate and up-to-date records of renewal activities Identify opportunities of up-sell and cross-sell during renewal process **Requirements**: Strong organizational and...
