Renewal Portfolio Specialist

19 hours ago


Bengaluru, Karnataka, India Oracle Full time
Unlock Your Potential as a Renewal Portfolio Specialist at Oracle

We are seeking an experienced Renewal Portfolio Specialist to join our team at Oracle. This exciting opportunity will see you working closely with collections, accounts receivable, and customers to address payment delays, enforce contractual obligations, and resolve issues.

Key Responsibilities:
  • Build strong relationships with customers, partners, and internal stakeholders to resolve payment issues and minimize write-offs by identifying root causes.
  • Offer assistance and guidance to debtors, answering their questions, addressing concerns, and providing information about payment options or debt resolution processes.
  • Maintain accurate and up-to-date records of all interactions with debtors, including payments received, promises to pay, and any changes in contact information or financial status.
  • Educate renewal representatives on best practices to anticipate and mitigate potential payment issues, thereby reducing time lost in the collection process.
What We Offer:
  • A competitive salary range of $65,000 - $90,000 per annum, depending on experience.
  • An excellent benefits package, including medical, dental, and vision coverage.
  • A dynamic and supportive work environment with opportunities for professional growth and development.
  • The chance to work with a leading technology company and contribute to the success of our business.

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