Senior Renewal Specialist
4 weeks ago
Job Title: Senior Renewal Specialist
About the Role:
At Anthology Inc, we are seeking a highly skilled Senior Renewal Specialist to join our Global Renewals team. As a key member of our team, you will be responsible for partnering with our internal field team and strategic partners to secure long-term relationships with our customers.
Key Responsibilities:
- Acting on behalf of Anthology as the primary interface for renewals with our customers
- Partnering with internal cross-functional teams on pricing, quoting, and processing renewal contracts
- Managing portfolios for the respective business units, with the aim of achieving 100% on-time renewals and increasing retention rates
- Collaborating with Account Executives and Customer Success Managers to identify customer account health risks and proactively incorporating mitigation strategies as part of renewal activities
- Contributing to and assisting in executing the larger Anthology renewal strategy in alignment with Anthology's corporate strategies
- Coordinating and providing regular updates on status and forecasts to business segment leaders and other senior business leaders
Requirements:
- 2-5 years of experience in consultative selling, renewal management, and relationship management in an enterprise/solution and/or technical sales environment
- Highly developed customer service and customer satisfaction focus
- Experience operating within a fast-paced, multi-disciplined virtual team
- Excellent oral and written communication skills and presentation skills
- Fluency in written and spoken English
About Anthology Inc:
Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth.
We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.
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