Businessnext - Key Account Manager - BFSI Sector

Key Account Manager

Key Account Management Group

Mumbai, India | 3 - 5 Years

Welcome to BUSINESSNEXT, where we believe in maximizing your true potential while doing something purposeful, we invite you to #UNLIMIT with us. Our commitment to innovation and forward-thinking is reflected in everything we do, and we're looking for like-minded individuals to join our team. If you're looking for a rewarding career in a company that values your creativity, collaboration, and innovation, we invite you to explore this opportunity and join us in being #UpForTomorrow.

The Opportunity:

We are currently looking for a passionate and dynamic individual to join us as Key Accounts Manager in our sales team for the SAARC region. The ideal candidate would be a seasoned executive, innovative and highly motivated with a passion for sales and a love for solving business problems with a strong 360-degree perspective on accounts and a result-oriented outlook.

Objectives aligned to this role:

- Enterprise Sales, Ideas, and Implementation towards achieving Key Results.

What would you do?

- Cultivate new business within existing accounts by comprehending the customer's operations, recognizing, and exploring commercial potential within these accounts.

- Establish and grow sales pipeline for financial services solutions. Drive sales growth by identifying upselling and cross-selling opportunities within existing accounts and expanding our market presence in the BFSI industry.

- Responsible for business outcomes of the customer keeping a close watch on adoption, application health, value derived by customer from the investment.

- Drive QBRs governance for assigned customer accounts.

- Drive Account Planning, identify whitespaces, proactively maps stakeholders and defines actions across account team to capture new business.

- Proactively manage churn and drive customer retention, thereby contributing to sustained.

- revenue growth and customer satisfaction.

- Gain a competitive advantage by staying updated on market trends, industry rivals, and effective customer strategies, while adeptly neutralizing any potential threats.

- Tracks always-on coverage across all accounts in portfolio, LOB's within accounts, CVDH stakeholders within LOBs across actors in cross-functional account team.

- Strong techno-commercial acumen owning new proposals (both technical and contractual), pricing process, negotiations, third-party partners part of the solution.

- Consistent track record of delivery on quota/targets sequentially across multiple quarters.

Required Skills:

- Excellent communication and presentation skills.

- Superstrong collaborator by being the CenterPoint of a cross-functional account team across Customer Success, Delivery, Pre-sales, Support Sales Dev, Marketing.

- Strong problem-solving and critical thinking skills.

- Prior track record of successful delivery of enterprise software solutions to customers in technical/functional/techno-functional role.

- Extensive experience in leading and managing large enterprise customer relationships in the BFSI (Banking, Financial Services, and Insurance) industry in both domestic and international markets.

- Enhances client engagements and fosters lasting relationships with strong critical thinking skills and informed decision-making.

- Utilizes a strategic mindset to expand sales, predict future trends, and approach problem solving with a solution-oriented mindset.

- Strong result orientation and focus towards target achievement.

- Prior experience in building and leading winning teams.

- Ability to travel 50-75% of the time.

- Be in sync with the latest technology and industry trends and ensure the adoption of relevant technologies in the system.

Behavioral and Cultural Attributes:

- Exhibit thought leadership and customer-centricity at a high level.

- Inspire and influence teams, effectively manage critical resources, and engage customer stakeholders to achieve business objectives.

- Prioritize quality and customer satisfaction in implementation projects, consistently delivering substantial business value.

- Thrive under intense timeline pressure, tackling challenges with a resolute commitment to successful outcomes.

Academic Qualification:

- Engineering/equivalent technical qualification from a reputed college/university.

- Good understanding of current technology trends along with ultra-scalable systems.

WHY BUSINESSNEXT?

WIIFM, you ask? Well, lots of real, get-your-hands-dirty gigs, building cool products for the BFSI industry that is rapidly digitizing. Expect a challenging work experience that you're unlikely to get in a Services Company. Does that excite you?

Some Quick Facts:

- Ours is an inspiring Garage-to-Unicorn Product story that has been scripted by gifted technologists who are just like you.

- Fastest growing SaaS companies in India, especially in the BFSI industry, with a global footprint, serving over 1 million+ users across 50+ countries.

Are we on a Mission?

- We sure are on an 8-year Moon-shot Mission to be specific. We want to accelerate the World's transition to intuitive, digital, and joyful financial experiences and become a Decacorn in the process.

- To UNLIMIT your true potential with us is to traverse a journey through our core values from a space of Care.

- Care for self and hence choose to be Happy (Happy People).

- Unlearn the old and learn new things to come out of the comfort zone, overcome fear of the unknown and grow (Learning & Growth).

- As Learning and Growing becomes a Habit, naturally Innovate to solve problems (Innovation).

- That's when the Customer is Happy (Happy Customers) and acknowledges that the products and services given by us have made life and business awesome and helped the Customer to be #UpforTomorrow.

- Come, #Unlimit your true Potential today to be #UpForTomorrow.

- We exist for growth and development: We're a company that is built on a Coaching Culture, committed to supporting employees to reach their full potential, helping them achieve their professional goals while contributing to the Moonshot. We thrive on clear, lucid Objectives & Key Results (OKRs). A trusting, transparent relationship where an Individual's OKRs, lock into the department's which, in turn, lock into the Company's

- We thrive by being proactive: Our Brand tagline "Up For Tomorrow" implies being proactive and forward-thinking, and our Culture Philosophy of "Unlimit" speaks of having no limits on what one can achieve. You can expect a culture that will constantly encourage you to take initiative and be proactive in your career, taking charge of your own professional development. Caring for People is our Business, and a Values-led Culture is our Profit. We just happen to use tech in the process.

About BUSINESSNEXT:

Started as CRMNEXT, an India-born MNC with proven expertise in driving digital transformation at large banks and insurance businesses in customer engagement, modernizing sales, and servicing, it led India's visibility on the global platform as a deep-tech IT product center capable of heralding digital disruption.

Today, as BUSINESSNEXT, it powers 1 million+ user across 65,000 branches and call centers, managing 1 billion end customers worldwide. It has helped leading banks to open over 200 million digital accounts, issue 100 million cards and approve over $25billion loans over the last two years. Recognized as a Visionary by leading industry analysts, we leverage technology, innovation, and experience to relentlessly deliver incredible, unique, and human experiences, acing the volatile and complex business environment.

BUSINESSNEXT suite comprises CRMNEXT, CUSTOMERNEXT & DATANEXT which are AI and ML driven cloud-agnostic platforms dedicated to enabling digital transformations. BUSINESSNEXT has its USA headquarter in Raleigh, North Carolina and its international headquarter in Noida, India. It has a footprint across 5 continents and direct offices in 14 countries across the U.S.A, MEA, and APAC.

#Unlimittobe #UpForTomorrow