CRMNext - Key Account Manager
1 month ago
Key Accounts Manager
Mumbai or Delhi/NCR| 6 - 9 Years
Welcome to BUSINESSNEXT, where we believe in maximizing your true potential while doing something purposeful, we invite you to #UNLIMIT with us. Our commitment to innovation and forward-thinking is reflected in everything we do, and we're looking for like-minded individuals to join our team. If you're looking for a rewarding career in a company that values your creativity, collaboration, and innovation, we invite you to explore this opportunity and join us in being #UpForTomorrow.
The Opportunity:
We are currently looking for a passionate and dynamic individual to join us as Key Accounts Manager in our sales team for SAARC region. The ideal candidate would be a seasoned executive, innovative and highly motivated with passion for sales and love for solving business problems with a strong 360-degree perspective on accounts and a result-oriented outlook.
Objectives aligned to this role:
Enterprise Sales, Ideas, and Implementation towards achieving Key Results.
What would you do?
- Cultivate new business within existing accounts by comprehending the customer's operations, recognizing, and exploring commercial potential within these accounts.
- Establish and grow sales pipeline for financial services solutions. Drive sales growth by identifying upselling and cross-selling opportunities within existing accounts and expanding our market presence in the BFSI industry.
- Responsible for business outcomes of the customer keeping a close watch on adoption, application health, value derived by customer from the investment.
- Drive QBRs governance for assigned customer accounts.
- Drive Account Planning, identify whitespaces, proactively maps stakeholders and defines actions across account team to capture new business.
- Proactively manage churn and drive customer retention, thereby contributing to sustained revenue growth and customer satisfaction.
- Gain a competitive advantage by staying updated on market trends, industry rivals, and effective customer strategies, while adeptly neutralizing any potential threats
- Tracks always-on coverage across all accounts in portfolio, LOB's within accounts, CVDH stakeholders within LOBs across actors in cross-functional account team
- Strong techno-commercial acumen owning new proposals (both technical and contractual), pricing process, negotiations, third-party partners part of the solution.
- Consistent track record of delivery on quota/targets sequentially across multiple quarters.
Required Skills:
- Excellent communication and presentation skills
- Super strong collaborator by being the CenterPoint of a cross-functional account team cross Customer Success, Delivery, Pre-sales, Support Sales Dev, Marketing
- Strong problem-solving and critical thinking skills
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