Contact Center AI Architect

Job Title: Contact Center AI ArchitectAbout the Role: We are seeking an experienced AI Architect to lead the development and implementation of AI-driven solutions for our contact center. As a key member of our team, you will design and architect large-scale AI solutions to improve efficiency, customer satisfaction, and operational performance.Key...

About HiretekHiretek is a leading organization in the field of Contact Center AI, committed to delivering innovative solutions that transform customer experiences.Job Summary:We are seeking an experienced AI Contact Center Specialist to join our team. As a key member of our engineering team, you will play a critical role in designing, developing, and...

About UsHiretek is a leading innovator in the field of cloud-based contact center solutions, and we're seeking an exceptional Senior Cloud Contact Center AI Specialist to join our team.Job OverviewThe successful candidate will be responsible for providing expert-level support and guidance on Google Cloud's Contact Center AI (CCAI) products and solutions,...

About the roleAs the Director of Contact Center Technology, you will be responsible for defining and implementing the technology strategy for transforming our contact center operations and customer experience. You will work closely with senior leaders, business stakeholders, and technology teams to align the vision, roadmap, and execution of our digital...

About the role As the Director of Contact Center Technology, you will be responsible for defining and implementing the technology strategy for transforming our contact center operations and customer experience. You will work closely with senior leaders, business stakeholders, and technology teams to align the vision, roadmap, and execution of our digital...

About the role As the Director of Contact Center Technology, you will be responsible for defining and implementing the technology strategy for transforming our contact center operations and customer experience. You will work closely with senior leaders, business stakeholders, and technology teams to align the vision, roadmap, and execution of our digital...

Bengaluru, India - GSH - 3115919 **Job Description**: - Job DescriptionThis is an offshore role in Bangalore for the Solution architect. The role would be part of the Network Practice team of CIS for Transformation & managed services solutioning **Key Responsibilities**: - Supporting the Sales team in managing and maximizing customer relationships -...

**Company Overview:**Hiretek is a leading provider of innovative solutions for the contact center industry.**Salary:** The estimated salary for this role is $85,000 - $110,000 per annum, depending on location and experience.**Job Description:**We are seeking an experienced Contact Center AI Solutions Specialist to join our team. As a key member of our team,...

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...

**Join our Team**: **About this opportunity**: The Solutions Architect level of resource will play a critical role in defining, developing, and designing new functionality, services, and solutions for the Contract Centre Ecosystem. Based on Customer demand and to ensure that the solution end user and customer experience solutions can often require...

Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal...

Skill - Contact Center Agent Grade-BPO 1/2/3 Location - Bangalore - 1) 1- 3 years of Previous experience in contact center / helpdesk1). 2) Excellent Communication Skills. 3) Excellent listener and empathetic communicator (oral & written) 4) Experience in HR helpdesk would be an added advantage 6) Experience in managing HR transactions with high accuracy,...

**About us**: Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients. Our founders and team members have industry experience and have held senior positions in a wide...

Skill - Contact Center Agent Grade - BPO1/2/3/4/5 Location - Bangalore "1)5 -8 years of Previous experience in contact center / helpdesk1). 2) Excellent Communication Skills. 3) Excellent listener and empathetic communicator (oral & written) 4) Experience in HR helpdesk would be an added advantage 6) Experience in managing HR transactions with high...

Contact Center Manager Position at Shobiz Experiential Communications Pvt LtdAbout the Role:We are seeking an experienced Contact Center Manager to join our team at Shobiz Experiential Communications Pvt Ltd. As a Contact Center Manager, you will be responsible for ensuring a professional and service-oriented work environment by monitoring employee...

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal...

Description : - Cisco Contact Center troubleshooting faults and interfacing with external vendors as well as internal Capgemini engagement representatives.- Gather, Understand and Successfully Translate business requirements into technical specifications.- Ready to work in rotational US Shifts.- Flexible work schedule to handle emergency outage or other...

Conversation Flow Designer - JD Experience: 3 to 4 years Immediate Joiner Preferred Job location: Chennai/ Bangalore **Requirements**: - 4+ years of relevant work experience in VUI or conversational design in or around contact centers and/or enterprise virtual assistants - Experience collaborating with conversational AI and contact center developers,...

15 years of IT experience 10 years of IT experience for Solution Architect currently handson with minimum of 5 years of experience on Azure having technically guided managed and governed the team Flexible to work in the shiftsPrimary skillsStrong communication skills and experience in managing various stakeholder relationships to gain consensus on complex...

15 years of IT experience 10 years of IT experience for Solution Architect currently handson with minimum of 5 years of experience on Azure having technically guided managed and governed the team Flexible to work in the shiftsPrimary skillsStrong communication skills and experience in managing various stakeholder relationships to gain consensus on complex...