AI Contact Center Specialist

We are seeking a skilled Contact Center AI Specialist to join our team at Zentek Infosoft. The ideal candidate will have excellent communication skills and hands-on experience in Contact Center AI and Unix Linux.Key Responsibilities:1. Develop and implement AI-based solutions for contact centers.2. Collaborate with cross-functional teams to design and deploy...

We are looking for a skilled Contact Center AI Specialist to join our team at Zentek Infosoft.The ideal candidate will have good communication skills, experience in Contact Center AI, and knowledge of Unix Linux and Internet Protocol Suite (TCP/IP).Key responsibilities include:Key Responsibilities:Utilize strong communication skills to effectively interact...

At Hiretek, we're seeking a seasoned Contact Center AI Specialist to join our team. Key responsibilities include:Developing in-depth knowledge of Google Clouds CCAI products and solutions, including Google Dialog Flow framework and Virtual Agents.Providing expert-level support to internal stakeholders in engineering, sales, and customer organizations to...

Role OverviewHiretek is seeking a skilled Contact Center AI Specialist to join our team. As a key member, you will work closely with our engineering, sales, and customer organizations to resolve technical deployment obstacles and improve our Google Cloud solutions.Key ResponsibilitiesDevelop an in-depth understanding of Google Clouds CCAI products or...

Job Title: Contact Center AI ArchitectAbout the Role: We are seeking an experienced AI Architect to lead the development and implementation of AI-driven solutions for our contact center. As a key member of our team, you will design and architect large-scale AI solutions to improve efficiency, customer satisfaction, and operational performance.Key...

Job Description for CCAI Product SpecialistAt Hiretek, we are seeking an Experienced CCAI Product Specialist to join our team. As a key member of our engineering team, you will be responsible for delivering exceptional customer experience and driving business growth through the deployment of Google Cloud Contact Center AI solutions. Responsibilities:Develop...

Job Summary: We are seeking an experienced Cloud Contact Center AI Specialist to join our team at Hiretek. The ideal candidate will have a solid understanding of Google Clouds CCAI products and solutions, as well as expertise in troubleshooting and root cause analysis.Key Responsibilities:Develop and maintain in-depth knowledge of Google Clouds CCAI products...

Roles and Responsibilities:As a Contact Center AI Expert at Hiretek, you will be responsible for developing an in-depth understanding of Google Clouds CCAI products or solutions and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer issues.Key Skills:Work experience in Google CCAI products, Google Dialog...

About the RoleSabre is seeking a highly skilled Contact Center Operations Analyst to join our internal team. As a key member of our Contact Center Operations team, you will play a critical role in creating and managing staff schedules based on contact volume requirements to achieve agreed Service Levels on a day-to-day and hour-to-hour basis.Key...

Job Title: Data and AI Center of Excellence SpecialistJob Summary:AT&T is seeking a highly skilled Data and AI Center of Excellence Specialist to join our team. As a key member of our CDO, you will play a critical role in empowering AT&T to unlock transformative insights and actions that drive value for the company and its customers.Key...

About the RoleUniphore is a leading B2B AI-native company that drives business outcomes across multiple industry verticals. The company is built for scale and designed for the enterprise.We infuse AI into every part of the enterprise that impacts the customer, delivering the only multimodal architecture centered on customers. This combines Generative AI,...

About UsExpertia AI is a pioneering Deep Tech company that specializes in developing innovative skills to revolutionize the future of work for organizations and professionals. Our cutting-edge products, such as the Virtual Recruiter and Expertia Career Site, empower recruiters to streamline their hiring process and effectively manage job applications. With...

Cloud Contact Center Software Engineer OpportunityWe seek a highly skilled Cloud Contact Center Software Engineer to join our team and support our Cloud Contact Center platforms (NICE Cxone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features,...

Kaplan is a global education company that is at the forefront of innovation and technology. We are seeking a highly skilled Senior Contact Center Engineer I to join our team in Bengaluru, India.The successful candidate will have daily responsibility to recommend, develop, and implement scalable Contact Center technology solutions that support our corporate...

Software Engineer – CXone – Cloud Contact CenterWe are seeking a skilled Software Engineer to support Cloud Contact Center platforms (NICE CXone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features, unit testing, code reviews, and resolving...

Software Engineer – CXone – Cloud Contact CenterWe are seeking a skilled Software Engineer to join our team and support Cloud Contact Center platforms (NICE CXone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. Your responsibilities will include design and development of products, features, unit testing,...

Job Description:Uniphore is a leading B2B AI-native company that drives business outcomes across multiple industry verticals. We enable the largest global deployments by infusing AI into every part of the enterprise that impacts the customer. Our multimodal architecture combines Generative AI, Knowledge AI, Emotion AI, workflow automation, and a co-pilot to...

About the RoleWe are seeking a motivated and experienced Senior Cloud Contact Center Leader to join our team at Hexaware Technologies.Key ResponsibilitiesDesign and implement cloud-based contact center solutions using Amazon Connect, Contact Flow Design, and Lambda Integration.Requirements5+ years of experience in customer service technologies, including...

NICE CXone Cloud-Based Contact Center Technical LeadAs a Technical Lead for the NICE CXone Cloud-Based Contact Center, you will be responsible for leading the technical delivery of the NICE CXone Cloud-Based Contact Center solution as the primary point of contact and accountable for keeping track of features and capabilities. The individual in this role will...

Job Summary:We are seeking a highly skilled Technical Lead to support the implementation of NICE CXone cloud-based Contact Center. The ideal candidate will have strong technical expertise in contact center solutions, including ACD, skill-based routing, call recording/screen recording, speech analytics, IVR, chat, text email and workforce management (WFM).Key...