Contact Center AI Specialist

7 days ago


Bengaluru, Karnataka, India Zentek Infosoft Full time

We are seeking a skilled Contact Center AI Specialist to join our team at Zentek Infosoft. The ideal candidate will have excellent communication skills and hands-on experience in Contact Center AI and Unix Linux.

Key Responsibilities:

1. Develop and implement AI-based solutions for contact centers.

2. Collaborate with cross-functional teams to design and deploy AI-powered contact center platforms.

3. Ensure seamless integration with existing systems and protocols.

Requirements:

1. Strong knowledge of Internet Protocol Suite (TCP/IP) and its applications in contact centers.

2. Experience with developing and deploying AI models for contact center automation.

3. Excellent problem-solving skills and ability to work under pressure.



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