Senior Contact Center Engineer

About the RoleKaplan is seeking a highly skilled Senior Contact Center Engineer to join our team in Bengaluru, India. As a key member of our engineering team, you will be responsible for designing, developing, and implementing scalable Contact Center technology solutions that support our corporate vision.Key ResponsibilitiesManage and support Genesys Contact...

Job DescriptionKaplan is seeking a highly skilled Senior Contact Center Engineer I to join our team. As a key member of our engineering team, you will be responsible for designing, developing, and implementing scalable Contact Center technology solutions that support our corporate vision.The ideal candidate will have a strong background in Contact Center...

Kaplan is a global education company that is at the forefront of innovation and technology. We are seeking a highly skilled Senior Contact Center Engineer I to join our team in Bengaluru, India.The successful candidate will have daily responsibility to recommend, develop, and implement scalable Contact Center technology solutions that support our corporate...

About KaplanKaplan is a global education and technology company that has been a trailblazer in education for over 80 years. We are committed to delivering a best-in-class educational experience and making Kaplan a great place to work.Job SummaryWe are seeking a highly skilled Senior Contact Center Engineer II to join our team in Bengaluru, India. The...

Cloud Contact Center Software Engineer OpportunityWe seek a highly skilled Cloud Contact Center Software Engineer to join our team and support our Cloud Contact Center platforms (NICE Cxone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features,...

Software Engineer – CXone – Cloud Contact CenterWe are seeking a skilled Software Engineer to join our team and support Cloud Contact Center platforms (NICE CXone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. Your responsibilities will include design and development of products, features, unit testing,...

Software Engineer – CXone – Cloud Contact CenterWe are seeking a skilled Software Engineer to support Cloud Contact Center platforms (NICE CXone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features, unit testing, code reviews, and resolving...

Software Engineer – CXone – Cloud Contact CenterWe are seeking a skilled Software Engineer to join our team and support Cloud Contact Center platforms (NICE CXone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center.You will be responsible for designing and developing products, features, unit testing, code...

Job Title: Team Leader Lead GenerationWe are seeking a highly skilled and experienced Team Leader to lead our Lead Generation team at Lenskart. As a Team Leader, you will be responsible for overseeing the day-to-day operations of the contact center, ensuring optimal performance and service delivery.Key Responsibilities:Data Analysis and Interpretation:...

About HiretekHiretek is a leading organization in the field of Contact Center AI, committed to delivering innovative solutions that transform customer experiences.Job Summary:We are seeking an experienced AI Contact Center Specialist to join our team. As a key member of our engineering team, you will play a critical role in designing, developing, and...

Unlock the Future of Enterprise ExperienceAt Uniphore, we're revolutionizing the way enterprises interact with customers. As a Software Engineer with Contact Center Experience, you'll be at the forefront of this revolution, driving business outcomes and shaping the future of customer experience.We're looking for a talented engineer who can design, build, and...

Job Title: Contact Center AI ArchitectAbout the Role: We are seeking an experienced AI Architect to lead the development and implementation of AI-driven solutions for our contact center. As a key member of our team, you will design and architect large-scale AI solutions to improve efficiency, customer satisfaction, and operational performance.Key...

About the RoleSabre is seeking a highly skilled Contact Center Operations Analyst to join our team. As a key member of our Contact Center Operations team, you will play a critical role in ensuring the efficient operation of our contact centers.Key ResponsibilitiesDevelop and implement effective staffing plans to meet service level agreements and optimize...

Job Title: Senior ManagerJob Description:You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following:Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment...

We are seeking a skilled Contact Center AI Specialist to join our team at Zentek Infosoft. The ideal candidate will have excellent communication skills and hands-on experience in Contact Center AI and Unix Linux.Key Responsibilities:1. Develop and implement AI-based solutions for contact centers.2. Collaborate with cross-functional teams to design and deploy...

About the RoleWe are seeking a motivated and experienced Senior Cloud Contact Center Leader to join our team at Hexaware Technologies.Key ResponsibilitiesDesign and implement cloud-based contact center solutions using Amazon Connect, Contact Flow Design, and Lambda Integration.Requirements5+ years of experience in customer service technologies, including...

Job Description:Uniphore is a leading B2B AI-native company that drives business outcomes across multiple industry verticals. We deliver the only multimodal architecture centered on customers, combining Generative AI, Knowledge AI, Emotion AI, workflow automation, and a co-pilot to guide you.Key Responsibilities:Mentor the team in growing and reaching their...

We are looking for a skilled Contact Center AI Specialist to join our team at Zentek Infosoft.The ideal candidate will have good communication skills, experience in Contact Center AI, and knowledge of Unix Linux and Internet Protocol Suite (TCP/IP).Key responsibilities include:Key Responsibilities:Utilize strong communication skills to effectively interact...

About the RoleSabre is seeking a highly skilled Contact Center Operations Analyst to join our internal team. As a key member of our Contact Center Operations team, you will play a critical role in creating and managing staff schedules based on contact volume requirements to achieve agreed Service Levels on a day-to-day and hour-to-hour basis.Key...

Uniphore: Where AI Meets Human ExperienceAt Uniphore, we're revolutionizing the way enterprises interact with customers. As a Software Engineer with Contact Center Experience, you'll play a crucial role in shaping the future of customer experience.Key Responsibilities:Design, build, and manage high-scale, mission-critical real-time production...