Senior Contact Center Engineer I

Kaplan is a global education company that is at the forefront of innovation and technology. We are seeking a highly skilled Senior Contact Center Engineer I to join our team in Bengaluru, India.The successful candidate will have daily responsibility to recommend, develop, and implement scalable Contact Center technology solutions that support our corporate...

About KaplanKaplan is a global education and technology company that has been a trailblazer in education for over 80 years. We are committed to delivering a best-in-class educational experience and making Kaplan a great place to work.Job SummaryWe are seeking a highly skilled Senior Contact Center Engineer II to join our team in Bengaluru, India. The...

Job Title: Contact Center AI ArchitectAbout the Role: We are seeking an experienced AI Architect to lead the development and implementation of AI-driven solutions for our contact center. As a key member of our team, you will design and architect large-scale AI solutions to improve efficiency, customer satisfaction, and operational performance.Key...

Unlock Innovation and Drive GrowthAt 8229 SMR Design Center, we're seeking a talented Senior Design Engineer I to join our team. As a key member of our design team, you'll be responsible for designing and developing mining equipment, creating optimized CAD models and manufacturing drawings, and ensuring the quality of drawings produced by design...

Unlock Your Potential in Design and InnovationAt 8229 SMR Design Center, we're seeking a talented Senior Design Engineer I to join our team. As a key member of our design team, you'll be responsible for designing and developing innovative solutions for our mining equipment.Key Responsibilities:Design and develop mining equipment, including creating optimized...

Unlock Your Potential in Design and InnovationAt 8229 SMR Design Center, we're seeking a talented Senior Design Engineer I to join our dynamic team. As a key member of our design team, you'll be responsible for designing and developing innovative solutions for our mining equipment.Key Responsibilities:Design and develop mining equipment and...

Cloud Contact Center Software Engineer OpportunityWe seek a highly skilled Cloud Contact Center Software Engineer to join our team and support our Cloud Contact Center platforms (NICE Cxone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features,...

Unlock Innovation and Drive SuccessAt 8229 SMR Design Center, we're seeking a talented Senior Design Engineer I to join our dynamic team. As a key member of our design team, you'll be responsible for designing and developing mining equipment, creating optimized CAD models and manufacturing drawings, and ensuring the quality of drawings produced by design...

Software Engineer – CXone – Cloud Contact CenterWe are seeking a skilled Software Engineer to support Cloud Contact Center platforms (NICE CXone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features, unit testing, code reviews, and resolving...

Software Engineer – CXone – Cloud Contact CenterWe are seeking a skilled Software Engineer to join our team and support Cloud Contact Center platforms (NICE CXone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. Your responsibilities will include design and development of products, features, unit testing,...

About HiretekHiretek is a leading organization in the field of Contact Center AI, committed to delivering innovative solutions that transform customer experiences.Job Summary:We are seeking an experienced AI Contact Center Specialist to join our team. As a key member of our engineering team, you will play a critical role in designing, developing, and...

We are seeking a skilled Contact Center AI Specialist to join our team at Zentek Infosoft. The ideal candidate will have excellent communication skills and hands-on experience in Contact Center AI and Unix Linux.Key Responsibilities:1. Develop and implement AI-based solutions for contact centers.2. Collaborate with cross-functional teams to design and deploy...

About the RoleWe are seeking a motivated and experienced Senior Cloud Contact Center Leader to join our team at Hexaware Technologies.Key ResponsibilitiesDesign and implement cloud-based contact center solutions using Amazon Connect, Contact Flow Design, and Lambda Integration.Requirements5+ years of experience in customer service technologies, including...

We are looking for a skilled Contact Center AI Specialist to join our team at Zentek Infosoft.The ideal candidate will have good communication skills, experience in Contact Center AI, and knowledge of Unix Linux and Internet Protocol Suite (TCP/IP).Key responsibilities include:Key Responsibilities:Utilize strong communication skills to effectively interact...

About the RoleSabre is seeking a highly skilled Contact Center Operations Analyst to join our internal team. As a key member of our Contact Center Operations team, you will play a critical role in creating and managing staff schedules based on contact volume requirements to achieve agreed Service Levels on a day-to-day and hour-to-hour basis.Key...

Roles and Responsibilities:As a Contact Center AI Expert at Hiretek, you will be responsible for developing an in-depth understanding of Google Clouds CCAI products or solutions and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer issues.Key Skills:Work experience in Google CCAI products, Google Dialog...

At Hiretek, we're seeking a seasoned Contact Center AI Specialist to join our team. Key responsibilities include:Developing in-depth knowledge of Google Clouds CCAI products and solutions, including Google Dialog Flow framework and Virtual Agents.Providing expert-level support to internal stakeholders in engineering, sales, and customer organizations to...

About the RoleUniphore is a leading B2B AI-native company that drives business outcomes across multiple industry verticals. The company is built for scale and designed for the enterprise.We infuse AI into every part of the enterprise that impacts the customer, delivering the only multimodal architecture centered on customers. This combines Generative AI,...

Job Summary:We are seeking a highly skilled Technical Lead to support the implementation of NICE CXone cloud-based Contact Center. The ideal candidate will have strong technical expertise in contact center solutions, including ACD, skill-based routing, call recording/screen recording, speech analytics, IVR, chat, text email and workforce management (WFM).Key...

Role OverviewHiretek is seeking a skilled Contact Center AI Specialist to join our team. As a key member, you will work closely with our engineering, sales, and customer organizations to resolve technical deployment obstacles and improve our Google Cloud solutions.Key ResponsibilitiesDevelop an in-depth understanding of Google Clouds CCAI products or...