Contact Center Agent
1 week ago
Skill
- Contact Center Agent
Grade
- BPO1/2/3/4/5
Location
- Bangalore
"1)5 -8 years of Previous experience in contact center / helpdesk1).
2) Excellent Communication Skills.
3) Excellent listener and empathetic communicator (oral & written)
4) Experience in HR helpdesk would be an added advantage
6) Experience in managing HR transactions with high accuracy, within timeliness & with confidentiality for at least 1-2 years
7) Preferably have worked on Genesys and SuccessFactors
8) Should have understanding of HR Employee data management & Payroll processes"
Qualifications :BACHELOR OF COMMERCE
-
Contact Center Agent
2 weeks ago
Bengaluru, Karnataka, India Tata Consultancy Services Full timeSkill - Contact Center Agent Grade-BPO 1/2/3 Location - Bangalore - 1) 1- 3 years of Previous experience in contact center / helpdesk1). 2) Excellent Communication Skills. 3) Excellent listener and empathetic communicator (oral & written) 4) Experience in HR helpdesk would be an added advantage 6) Experience in managing HR transactions with high accuracy,...
-
Contact Center AI Expert
1 week ago
Bengaluru, Karnataka, India Hiretek Full timeRoles and Responsibilities:As a Contact Center AI Expert at Hiretek, you will be responsible for developing an in-depth understanding of Google Clouds CCAI products or solutions and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer issues.Key Skills:Work experience in Google CCAI products, Google Dialog...
-
Contact Center AI Specialist
6 days ago
Bengaluru, Karnataka, India Hiretek Full timeAt Hiretek, we're seeking a seasoned Contact Center AI Specialist to join our team. Key responsibilities include:Developing in-depth knowledge of Google Clouds CCAI products and solutions, including Google Dialog Flow framework and Virtual Agents.Providing expert-level support to internal stakeholders in engineering, sales, and customer organizations to...
-
Data Service Center Agents
3 months ago
Bengaluru, Karnataka, India Sartorius Full timeWe are looking for a Data Service Center Agent (F/H). You will be support from the business in data creation and changes to maintain our global database. We are looking for a Data Service Center Agent (F/H) based in our IT Delivery Center in Les Berges du Lac (Tunis). You will be support from the business in data creation and changes to maintain our global...
-
Contact Center AI Specialist
2 weeks ago
Bengaluru, Karnataka, India Hiretek Full timeRole OverviewHiretek is seeking a skilled Contact Center AI Specialist to join our team. As a key member, you will work closely with our engineering, sales, and customer organizations to resolve technical deployment obstacles and improve our Google Cloud solutions.Key ResponsibilitiesDevelop an in-depth understanding of Google Clouds CCAI products or...
-
Phoenix Intern
5 months ago
Bengaluru, Karnataka, India Myntra.com Full time**Role : Phoenix Intern - Fraud prevention agent** **Team : Contact Center** **Location : Bengaluru** **Type : Internship** **Duration: 6 months** **JOB DESCRIPTION** **About Phoenix** Phoenix is Myntra’s initiative specifically designed to offer a launchpad to women on career break. It is a six month internship that ensures a conducive environment...
-
Solution Architect
4 weeks ago
Bengaluru, Karnataka, India Ericsson Full time**Join our Team**: **About this opportunity**: The Solutions Architect level of resource will play a critical role in defining, developing, and designing new functionality, services, and solutions for the Contract Centre Ecosystem. Based on Customer demand and to ensure that the solution end user and customer experience solutions can often require...
-
Contact Center Manager
2 weeks ago
Bengaluru Rural, India Shobiz Experiential Communications Pvt Ltd Full time**Job Title:** Contact Center ManagerWe are seeking a highly skilled Contact Center Manager to join our team at Shobiz Experiential Communications Pvt Ltd. The ideal candidate will have a strong background in contact center management, with excellent communication and leadership skills. Main Responsibilities:• Develop and implement effective contact...
-
Supervisor, Contact Center
5 months ago
Bengaluru, Karnataka, India Herbalife Full timeOverview: ** STATEMEN** The Associate Services Supervisor position supports Herbalife’s Vision, Mission and Values through excellent and professional customer service by assisting frontline officers and Associates with all business inquiries. The position is responsible for accepting inbound calls from agents and Associates. Associate Associate Services...
-
Supervisor, Contact Center
5 months ago
Bengaluru, Karnataka, India Herbalife Full timeOverview: ** STATEMENT** The Associate Services Supervisor position supports Herbalife’s Vision, Mission and Values through excellent and professional customer service by assisting frontline officers and Associates with all business inquiries. The position is responsible for accepting inbound calls from agents and Associates. Associate Associate Services...
-
Supervisor, Contact Center
5 months ago
Bengaluru, Karnataka, India Herbalife Full timeOverview: ** STATEMEN** The Associate Services Senior officer position supports Herbalife’s Vision, Mission and Values through excellent and professional customer service by assisting frontline officers and Associates with all business inquiries. The position is responsible for accepting inbound calls from agents and Associates. Associate Services...
-
Contact Center Operations Specialist
4 weeks ago
Bengaluru, Karnataka, India Sabre Full timeAbout the RoleSabre is seeking a highly skilled Contact Center Operations Analyst to join our team. As a key member of our Contact Center Operations team, you will play a critical role in ensuring the efficient operation of our contact centers.Key ResponsibilitiesDevelop and implement effective staffing plans to meet service level agreements and optimize...
-
Officer, Contact Center
3 months ago
Bengaluru, Karnataka, India Herbalife Full timeOverview: ** STATEMENT** - The Associate Services officer position supports Herbalife’s Vision, Mission and Values through excellent and professional customer service by assisting frontline officers and Associates with all business inquiries. The position is responsible for accepting inbound calls from agents and Associates. Associate Services Officer is...
-
Contact Center AI Specialist
6 days ago
Bengaluru, Karnataka, India Zentek Infosoft Full timeWe are seeking a skilled Contact Center AI Specialist to join our team at Zentek Infosoft. The ideal candidate will have excellent communication skills and hands-on experience in Contact Center AI and Unix Linux.Key Responsibilities:1. Develop and implement AI-based solutions for contact centers.2. Collaborate with cross-functional teams to design and deploy...
-
Senior Contact Center Engineer
4 weeks ago
Bengaluru, Karnataka, India Kaplan Full timeJob Title: Senior Contact Center EngineerKaplan is a global education company that is at the intersection of education and technology. We are seeking a highly skilled Senior Contact Center Engineer to join our team in Bengaluru, India.Job Summary:The Senior Contact Center Engineer will be responsible for recommending, developing, and implementing scalable...
-
Contact Center Solutions Architect
2 months ago
Bengaluru, Karnataka, India Tech Holding Full time**About us**: Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients. Our founders and team members have industry experience and have held senior positions in a wide...
-
BT Developer
2 weeks ago
Bengaluru, Karnataka, India Diligent Full timeAbout DiligentDiligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit, and ESG. Our mission is to empower leaders with the technology, insights, and connections they need to drive greater impact and accountability – to lead with purpose.We are a team of passionate, smart, and creative people...
-
Expertise Center Coordinator
2 months ago
Bengaluru, Karnataka, India Lectra Full time*** - The Expertise Center Coordinator has to ensure smooth and efficient activities from the Expertise Center (Call Center) where Equipment and Software specialist support remotely customers in India. He / She will work closely with the Expertise Center team. - We require an organized individual with ideally a call centre experience. This position requires...
-
Contact Center AI Specialist
2 weeks ago
Bengaluru, Karnataka, India Zentek Infosoft Full timeWe are looking for a skilled Contact Center AI Specialist to join our team at Zentek Infosoft.The ideal candidate will have good communication skills, experience in Contact Center AI, and knowledge of Unix Linux and Internet Protocol Suite (TCP/IP).Key responsibilities include:Key Responsibilities:Utilize strong communication skills to effectively interact...
-
Senior Contact Center Engineer
4 weeks ago
Bengaluru, Karnataka, India Kaplan Full timeAbout the RoleKaplan is seeking a highly skilled Senior Contact Center Engineer to join our team in Bengaluru, India. As a key member of our engineering team, you will be responsible for designing, developing, and implementing scalable Contact Center technology solutions that support our corporate vision.Key ResponsibilitiesManage and support Genesys Contact...