IT Customer Support Executive

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

Application Support Executive Job description: SME who will be responsible for monitoring platforms and services, work with experienced architects, support on monitoring metrics, events and alerting, reporting and dashboarding.Key Responsibilities: Develop and refine support processes for improved customer experience. Generate reports with specific KPIs...

**Job Title IT Customer Support Executive****Job Location Cochin, Kerala**Fresher Computer graduate with Excellent communication skillL1 staff job description:Coordinating with Theatre operations team to solve L1 issuesEg:Basic POS troubleshooting.Coordinating with client IT team for basic configurations and troubleshooting.User access creation and...

Customer Support Executive Location: KochiQualification: Graduate/Post GraduateExperience : 3 to 5 yearsMajor Job Responsibilities:Good communication skills in EnglishHandles incoming and outgoing callsRespond to customer queriesAdhere and follow on agreed KPI/TargetsProper escalation process should be followed on all complex cases where Associate may...

Customer Support Executive- Any graduates:- Have computer knowledge in excel:Handle customers querySalary: ₹8, ₹9,000.00 per monthAbility to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)Education: Higher Secondary(12th Pass) (preferred)

Non EngineeringPosted on Jan 03, 202- Kochi-Kerala***Minimum Required Experience : 2 yearsFull TimeSkills:- communication skills GDS knowledge Customer Management Airline Reservation Airline Ticketing Analytical Skills DescriptionRequirementWe are looking for a Customer Support Executive with 2 to 6 yrs experience in Customer Support function. Experience of...

RequirementWe are looking for a Customer Support Executive with 2 to 6 yrs experience in Customer Support function. Experience of working in Air Travel Industry will be an advantage. Effectively communicate with prospects and customers on Verteil's product updates and other initiatives. Identifying customer needs and helping customers use specific features....

Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. Educates customers on product offerings and services to improve their "online presence" and explains pricing and answers questions from customers building value in the customer...

Position - Customer Support Executive (Voice)No. of Openings - 6 (Freshers)Basic Qualification - ITI/Diploma/DegreeTechnical Qualification - Basic Computer knowledgeLocation - KochiShifts - 7 am To 4 pm /8 am to 5 pm/ 9 am To 6 pm/ 12 noon to 9 pm/ 1 pmto 10 pm/ 2 pm to 11 pm (Inbound)Salary - Starting 8,000/Month + OT (As per the company's...

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Achieve sales targets productively.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Keeping records of...

Main Skills Required (Must haves) : Communication, Problem solving, adaptability, multitasking, technical proficiency will be an added advantage.Job Profile:Interact with customers when they engage with company's products, services, and touchpoints across various channels. A positive customer experience is achieved when a company consistently meets or...

Responsibilities: Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products...

Customer Engagement Excellence: Serve as a knowledgeable resource, addressing inquiries, offering tailored solutions, and ensuring customer satisfaction. Effectively handle customer concerns and complaints, ensuring swift resolutions that uphold a positive customer experience. Retail Experience Support: Collaborate seamlessly with the retail team to...

Technical Support Helpdesk Lead – ApplicationsWe are looking for a motivated individual with good Problem Solving, Communication and Management Skills to provide day-to-day leadership to the customer support team and act as the vital link for our customers.LocationInfopark Koratty, Kerala - WFOKey Responsibilities -In this role you should be able...

Designation : Customer SupportSalary upto 20kYears of experience : fresher/2yrs experienceLocation : Panampilly Nagar, KochiSalary: ₹20,000.00 per monthAbility to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)Application Question(s): How you rate your English communication skill out of...

Respond to customer inquiries and complaints in a timely and professional manner. Provide accurate and uptodate information about our products and services. Troubleshoot and resolve customer issues. Maintain a positive and professional attitudeat all times. Keep detailed records of customer interactions and transactions. Continuously strive to improve the...

CustomerSupport AssociateMaleSalary:17000 to 22000 permonthLocation: Infopark Kakkanad KochiKeralaExperience:1 to 3 years in BPO / Customer Support voice process (Freshcandidates will be considered if they have fluency inEnglish)Qualifications:Excellentfluency inEnglish1to 3 years of experience in BPO or Customer Support voiceprocessStrongcommunication and...

Support to develop business through online or offline (leads conversion). Adherence service procedures, policies and standards. Monitor on time delivery of product purchased by online customers. Achieve the online sales target assigned. Verify all the online sale (Transaction paid/ Fraud alert). Keep focus on customer experience throughout interactions. Lead...

We are seeking an enthusiastic and motivated individual to join our team as a Support Trainee. As Support Trainee, you will play a vital role in supporting our clients' software concerns, clarify their doubts, identify issues, escalate issues to internal team for resolution, test the fixes.Key Responsibilities:Participate in an intensive training program to...

1.Customer Interaction: Provide product information, answer queries, and offer solutions to meet customer needs. Handle and resolve customer complaints, ensuring a positive resolution and maintaining customer satisfaction.Retail Operations Support: Collaborate with the retail team to ensure smooth operations and efficient customer service delivery. Assist...