Customer Support

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

CustomerSupport AssociateMaleSalary:17000 to 22000 permonthLocation: Infopark Kakkanad KochiKeralaExperience:1 to 3 years in BPO / Customer Support voice process (Freshcandidates will be considered if they have fluency inEnglish)Qualifications:Excellentfluency inEnglish1to 3 years of experience in BPO or Customer Support voiceprocessStrongcommunication and...

Support to develop business through online or offline (leads conversion). Adherence service procedures, policies and standards. Monitor on time delivery of product purchased by online customers. Achieve the online sales target assigned. Verify all the online sale (Transaction paid/ Fraud alert). Keep focus on customer experience throughout interactions. Lead...

Non EngineeringPosted on Jan 03, 202- Kochi-Kerala***Minimum Required Experience : 2 yearsFull TimeSkills:- communication skills GDS knowledge Customer Management Airline Reservation Airline Ticketing Analytical Skills DescriptionRequirementWe are looking for a Customer Support Executive with 2 to 6 yrs experience in Customer Support function. Experience of...

We are seeking an enthusiastic and motivated individual to join our team as a Support Trainee. As Support Trainee, you will play a vital role in supporting our clients' software concerns, clarify their doubts, identify issues, escalate issues to internal team for resolution, test the fixes.Key Responsibilities:Participate in an intensive training program to...

1.Customer Interaction: Provide product information, answer queries, and offer solutions to meet customer needs. Handle and resolve customer complaints, ensuring a positive resolution and maintaining customer satisfaction.Retail Operations Support: Collaborate with the retail team to ensure smooth operations and efficient customer service delivery. Assist...

Customer Engagement Excellence: Serve as a knowledgeable resource, addressing inquiries, offering tailored solutions, and ensuring customer satisfaction. Effectively handle customer concerns and complaints, ensuring swift resolutions that uphold a positive customer experience. Retail Experience Support: Collaborate seamlessly with the retail team to...

RequirementWe are looking for a Customer Support Executive with 2 to 6 yrs experience in Customer Support function. Experience of working in Air Travel Industry will be an advantage. Effectively communicate with prospects and customers on Verteil's product updates and other initiatives. Identifying customer needs and helping customers use specific features....

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Achieve sales targets productively.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Keeping records of...

Customer Support Executive Location: KochiQualification: Graduate/Post GraduateExperience : 3 to 5 yearsMajor Job Responsibilities:Good communication skills in EnglishHandles incoming and outgoing callsRespond to customer queriesAdhere and follow on agreed KPI/TargetsProper escalation process should be followed on all complex cases where Associate may...

As a Customer Support Associate, you will be required to:Engaging and assisting customers such as home renovators, service providers, and manufacturers on a daily basis via various communication channels.This is a hybrid customer service model that will give you exposure to the best of inside sales and customer support.Communicating with and educating end...

Responsibilities Ensure high levels of customer satisfaction through excellent Service Greets and receives customers in a welcoming manner. Assess customers needs and provide assistance and information Responds to customers' questions. Provides outstanding customer service. Welcome customers to the store and answer their queries Update the work status in...

Customer Support Executive- Any graduates:- Have computer knowledge in excel:Handle customers querySalary: ₹8, ₹9,000.00 per monthAbility to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)Education: Higher Secondary(12th Pass) (preferred)

Main Skills Required (Must haves) : Communication, Problem solving, adaptability, multitasking, technical proficiency will be an added advantage.Job Profile:Interact with customers when they engage with company's products, services, and touchpoints across various channels. A positive customer experience is achieved when a company consistently meets or...

Customer Support Engineer(freshers)Job DescriptionYou will deliver Tier I technical support for customers and escalate critical issues to Tier II support.Understanding the tickets and issue those tickets to the concerned person.Providing accurate, valid, and complete information by using the right tools, methods, and processes.Ensuring a high level of...

Responsibilities: Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products...

Job Title - IT Customer Support ExecutiveJob Location Cochin, KeralaFresher with Excellent communication skillL1 staff job description:Coordinating with Theatre operations team to solve L1 issuesEg:Basic POS troubleshooting.Coordinating with client IT team for basic configurations and troubleshooting.User access creation and modification.Coordinating with...

WE ARE HIRING CUSTOMER RELATIONSHIP OFFICER International voice processJob Role : Customer Relationship OfficerQualification : Graduation in BCom Or BA Economics (mandatory)Language : Good Communication in English + Hindi / TamilWorking Days : 6 days/ weekWorking Time : 9am to 6pmFixed off : Sunday (Holiday)Salary StructureTotalCTC :16,000 CTC ,Monthly...

Position - Customer Support Executive (Voice)No. of Openings - 6 (Freshers)Basic Qualification - ITI/Diploma/DegreeTechnical Qualification - Basic Computer knowledgeLocation - KochiShifts - 7 am To 4 pm /8 am to 5 pm/ 9 am To 6 pm/ 12 noon to 9 pm/ 1 pmto 10 pm/ 2 pm to 11 pm (Inbound)Salary - Starting 8,000/Month + OT (As per the company's...

Customer Support AssociateRole Summary :Responsible to ensure high quality customer satisfaction of online customers.Experience:2-4 years of Experience handling Customer and Sales function in retailsector, preferably, luxury segment.Roles &Responsibilities:KRA 1: Customer Service Support Support to develop business through online or offline (leads...