Customer Support Executive

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

Customer Support Executive Location: KochiQualification: Graduate/Post GraduateExperience : 3 to 5 yearsMajor Job Responsibilities:Good communication skills in EnglishHandles incoming and outgoing callsRespond to customer queriesAdhere and follow on agreed KPI/TargetsProper escalation process should be followed on all complex cases where Associate may...

Customer Support Executive- Any graduates:- Have computer knowledge in excel:Handle customers querySalary: ₹8, ₹9,000.00 per monthAbility to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)Education: Higher Secondary(12th Pass) (preferred)

Non EngineeringPosted on Jan 03, 202- Kochi-Kerala***Minimum Required Experience : 2 yearsFull TimeSkills:- communication skills GDS knowledge Customer Management Airline Reservation Airline Ticketing Analytical Skills DescriptionRequirementWe are looking for a Customer Support Executive with 2 to 6 yrs experience in Customer Support function. Experience of...

Job Title - IT Customer Support ExecutiveJob Location Cochin, KeralaFresher with Excellent communication skillL1 staff job description:Coordinating with Theatre operations team to solve L1 issuesEg:Basic POS troubleshooting.Coordinating with client IT team for basic configurations and troubleshooting.User access creation and modification.Coordinating with...

Position - Customer Support Executive (Voice)No. of Openings - 6 (Freshers)Basic Qualification - ITI/Diploma/DegreeTechnical Qualification - Basic Computer knowledgeLocation - KochiShifts - 7 am To 4 pm /8 am to 5 pm/ 9 am To 6 pm/ 12 noon to 9 pm/ 1 pmto 10 pm/ 2 pm to 11 pm (Inbound)Salary - Starting 8,000/Month + OT (As per the company's...

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Achieve sales targets productively.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Keeping records of...

Main Skills Required (Must haves) : Communication, Problem solving, adaptability, multitasking, technical proficiency will be an added advantage.Job Profile:Interact with customers when they engage with company's products, services, and touchpoints across various channels. A positive customer experience is achieved when a company consistently meets or...

Responsibilities: Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products...

Customer Engagement Excellence: Serve as a knowledgeable resource, addressing inquiries, offering tailored solutions, and ensuring customer satisfaction. Effectively handle customer concerns and complaints, ensuring swift resolutions that uphold a positive customer experience. Retail Experience Support: Collaborate seamlessly with the retail team to...

Designation : Customer SupportSalary upto 20kYears of experience : fresher/2yrs experienceLocation : Panampilly Nagar, KochiSalary: ₹20,000.00 per monthAbility to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)Application Question(s): How you rate your English communication skill out of...

Respond to customer inquiries and complaints in a timely and professional manner. Provide accurate and uptodate information about our products and services. Troubleshoot and resolve customer issues. Maintain a positive and professional attitudeat all times. Keep detailed records of customer interactions and transactions. Continuously strive to improve the...

CustomerSupport AssociateMaleSalary:17000 to 22000 permonthLocation: Infopark Kakkanad KochiKeralaExperience:1 to 3 years in BPO / Customer Support voice process (Freshcandidates will be considered if they have fluency inEnglish)Qualifications:Excellentfluency inEnglish1to 3 years of experience in BPO or Customer Support voiceprocessStrongcommunication and...

Support to develop business through online or offline (leads conversion). Adherence service procedures, policies and standards. Monitor on time delivery of product purchased by online customers. Achieve the online sales target assigned. Verify all the online sale (Transaction paid/ Fraud alert). Keep focus on customer experience throughout interactions. Lead...

We are seeking an enthusiastic and motivated individual to join our team as a Support Trainee. As Support Trainee, you will play a vital role in supporting our clients' software concerns, clarify their doubts, identify issues, escalate issues to internal team for resolution, test the fixes.Key Responsibilities:Participate in an intensive training program to...

1.Customer Interaction: Provide product information, answer queries, and offer solutions to meet customer needs. Handle and resolve customer complaints, ensuring a positive resolution and maintaining customer satisfaction.Retail Operations Support: Collaborate with the retail team to ensure smooth operations and efficient customer service delivery. Assist...

Technical Support Executive-VOIP This is a full-time on-site role as a Technical Support Executive located in Kochi. The Technical Support Executive will be responsible for day-to-day customer support and technical support, troubleshooting, and customer service for our solutions.ResponsibilitiesManage the implementation of Contact Centre projects,...

Job Overview: Post Date: 08Feb2024 Last Date: 29Feb2024 Location: Cochin Vacancy: 1 Job Type: Fulltime Gender Preference: Any Salary: Gross 23k/month Interview Mode: Face to FaceCustomer Support Executive-International UK process (non-voice):BPO CochinLocation Details: Cochin, KeralaSalary Details: Salary max 23,000/month. No incentives and no cab...

Urgent hiring CUSTOMER RELATION EXECUTIVELocation: CochinExperience - Min 2 to 4 years experience in customer support,technical support in the healthcare industrSalary: 20KQualification : Any graduatesGender - Male/FemaleResponsibilities:Provide accurate information about products,services, and order status.Collaborate with other departments and resolve...

We are seeking a dedicated and customer-focused Female Customer Care Executive to join our team. As a Customer Care Executive, you will play a crucial role in providing exceptional service to our customers by addressing their product-related queries and feedback. Your excellent communication and problem-solving skills will contribute to building positive...