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Executive - Customer Support

3 months ago

Cochin, Kerala, India Pearldata Direct Pvt Ltd ( A subsidiary of Lulu financial Group) Full time
Main Skills Required (Must haves) : Communication, Problem solving, adaptability, multitasking, technical proficiency will be an added advantage.

Job Profile:
Interact with customers when they engage with company's products, services, and touchpoints across various channels.

A positive customer experience is achieved when a company consistently meets or exceeds customer expectations, creating a sense of satisfaction, loyalty, and advocacy.

This role involves engaging with customers, understanding their needs, and providing timely. assistance to address inquiries, concerns, and support requests.

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Yearly bonus

Experience:

- total work: 1 year (preferred)

Ability to Relocate:

  • Cochin, Kerala: Relocate before starting work (required)

Speak with the employer