Current jobs related to Technical Support Executive-VOIP - Cochin, Kerala - Voxtron Solutions LLP

  • Assistant Facility Manager

    3 weeks ago

    Cochin, India CBRE Full time

    Assistant Facility Manager - Technical Job ID 184364 Posted 11-Sep-2024 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management, Property Management Location(s) Chennai - Tamil Nadu - India, Cochin - Kerala - India, Madurai - Tamil Nadu - India Roles & Responsibilities: The candidate...

  • Technical Lead

    3 months ago

    Cochin/Kochi, India Nuventure Connect Pvt Ltd Full time

    Job Description : - We curiously investigate everything and provide opportunities to solve problems analytically, creatively, and collaboratively- We believe in learning by doing and provide a space for an entrepreneurial mindset that's driven by hands-on experimentation- We embrace resilience by seeing every challenge as a learning opportunity and an...

  • Customer Support Executive- Cochin/ Kochi/ Ernakulam-CONNECTING 2 WORK-2-5

    1 month ago

    Cochin/ Kochi/ Ernakulam, India CONNECTING 2 WORK Full time

    Apply Customer Support Executive, CONNECTING 2 WORK in Cochin/ Kochi/ Ernakulam for 2 - 5 year of Experience on TimesJobs.com

  • Customer Support Executive-Cochin/ Kochi/ Ernakulam-CONNECTING 2 WORK-2-5

    2 days ago

    Cochin/ Kochi/ Ernakulam, India CONNECTING 2 WORK Full time

    Apply for Customer Support Executive, Career Progress Consultants in Cochin/ Kochi/ Ernakulam for 2 - 5 Year of Experience on TimesJobs.com.

  • Technical Writer

    1 day ago

    Trivandrum/Thiruvananthapuram/Cochin/Kochi/Hyderabad, India Macropace technologies Full time

    Job Description :Mandatory skills : Technical writer with experience in creating public-facing developer documentation sites, particularly with OAS, REST APIs, and tools such as Readme.io, Backstage, and RedoclyJob Description :Overview : We are seeking a skilled Technical Writer to join our team, specializing in API documentation. As a Technical Writer, you...

  • IT Infrastructure Implementation Engineer

    1 day ago

    Cochin/Kochi, India ConnectIN Jobs Global Full time

    The Implementation Engineer will be responsible for the deployment, configuration, and optimization of IT infrastructure solutions. This role involves working closely with clients to understand their requirements, implementing tailored solutions, and providing ongoing support. The ideal candidate will have a strong technical background, excellent...

  • Reubro International

    3 months ago

    Cochin/Kochi, India Reubro International Full time

    Position : MERN Stack PWA DeveloperLocation : KochiAbout Us :At Reubro Interntional, we're building human-focused technology solutions that capture efficiency, performance, and user-friendly designs. We're seeking MERNstack developers to develop applications and build thoughtful experiences centered around our customers.Job Overview :As a MERN...

  • Java Developer

    3 months ago

    Cochin/Kochi/Remote, India Futuremug Full time

    Role : Software Engineer - Java DeveloperExperience : 4-6 YearsLocation: Kochi (Remote)Notice Period : immediate joiners.Requirements :- 4-6 years of progressive Java development experience including JSE, JEE in enterprise level scalable, distributed and fault tolerant environments- Experience with various platforms like Windows server, Linux/Unix - Strong...

  • Oracle ASCP Demantra Specialist

    1 day ago

    Mumbai/Pune/Chennai/Hyderabad/Delhi NCR/Cochin/Kochi/Kolkata/Coimbatore/Bhubaneshwar/Nagpur/Mysore/B, India Talpro Full time

    Oracle ASCP & Demantra SpecialistLocation : AnyWe are seeking a skilled and experienced Oracle ASCP & Demantra Specialist to join our Information Technology team. In this role, you will play a vital part in the setup, functionality, integration, and support of Demantra and ASCP applications within the Oracle E-Business Suite environment. Your expertise in...

  • Plant Maintenance Technician

    3 months ago

    Cochin Special Economic Zone, Kochi, Kerala, India NUVAC Full time

    An experienced **Plant Maintenance Technician - Food Packaging **is required for our company in Umm Al Quwain. 1. A minimum of 3 to 4 years’ experience as a **Plant Maintenance Technician in the Plastic Industry with experience in dealing with Injection moulding, Thermoforming, CNC milling, Electrical chiller, pneumatic screw compressor machines, and set...

  • SAP BO Administrator

    1 day ago

    Anywhere in India/Multiple Locations/Mumbai/Pune/Bangalore/Chennai/Cochin/Kochi/Coimbatore/Hyderabad Talpro Full time

    Job Description :We are seeking an experienced SAP BusinessObjects (BO) Administrator with 5-15 years of relevant experience to join our team. The BO Admin will play a critical role in supporting and maintaining BO tools and analytical capabilities, ensuring seamless operation and performance of the BO environment.Responsibilities :- Serve as a key member of...

  • SAP SD Consultant

    4 months ago

    Hyderabad/Bangalore/Chennai/Trivandrum/Thiruvananthapuram/Coimbatore/Pune/Noida/Cochin/Kochi, India Arting Digital Full time

    Job Title : Senior SAP SD Consultant with S4HANAExperience : 6 - 10 YearsLocation : Hyderabad, Bangalore, Chennai, Kochi, Trivandrum, Coimbatore, Noida, PuneBudget : Up to 18 LPANotice Period : Serving June/JulySkills : SAP SD Module, SAP LE Module, S/4HANA ,Functional Domain ExperienceJob Description : We are seeking an experienced Senior SAP SD Consultant...

Technical Support Executive-VOIP

3 months ago

Cochin, Kerala, India Voxtron Solutions LLP Full time
Technical Support Executive-VOIP

This is a full-time on-site role as a Technical Support Executive located in Kochi.

The Technical Support Executive will be responsible for day-to-day customer support and technical support, troubleshooting, and customer service for our solutions.

Responsibilities
Manage the implementation of Contact Centre projects, ensuring that all tasks are completed on time and within budget
Handle multiple projects across multiple customers simultaneously while requiring little or no oversight and/or direction
Assess solution specifications in light of customer requirements and recommend solution designs and changes that optimize value for both the customer and Voxtron

Key Requirements:
Minimum of year of experience in a Professional Services Implementation position
Contact Centre industry experience is a must.
Excellent verbal and written communication skills
Strong knowledge of contact center technology, IVR, ACD, VoIP, Unified Comms, and Contact Centre practices
Working knowledge of CRM and Lead Management solutions (Salesforce/ Siebel/ Odoo/Sage etc) will be an added advantage
BE/BTech in a technical discipline or equivalent experience is required.

Key Skills:
Must be an independent self-starter possessing excellent time management skills and be able to manage multiple implementation activities simultaneously
Ability to operate with minimal guidance; must be able to exercise sound judgment and decision-making in challenging situations
Prioritize multiple responsibilities and deliver on commitments; must be comfortable working in a fast-paced, dynamic environment
Strong troubleshooting and problem-solving skills
Experience in supporting global customers in multiple geographies
Must be an expert at developing and maintaining positive and productive relationships with clients; impeccable communication skills and the ability to understand clients' needs are imperative
Working knowledge of Networking, API, PBX, Dialer, ACD, CTI, VoIP, IVR, and Call Center practices
Willing to work a schedule that supports customers in various GCC time zones

Job Location:
Infopark Kochi