Sales Manager

1 week ago


Bangalore Urban, India Policybazaar.com Full time

We are looking for Operations Manager/Senior Sales Manager for Bangalore location


  • Candidate must have strong experience into Managing the hardcore sales team of 150- 200 people
  • Candidate must be fluent in English and Kannada
  • Candidate must be graduate


JOB DESCRIPTION

  • Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction
  • Establish & Manage Relationships / Engagement with the Clients
  • Oversight of team – organizes resources, sets goals, call out strategy from Executives and client
  • Managing day to day Sales targets (B2C Sales)
  • Responsible for following agreed governance model, escalation & communication plan
  • To ensure training of new staff on the corporate policy rules to be adhered to
  • To ensure that the buddy system is put in place to maintain the
  • operation with minimal disruption in times of annual leave/sick
  • leave/study leave and daily working hour schedules
  • To monitor and document work schedule of staff and absences
  • Build strong partnership with the client by growing and nurturing the
  • existing relationships to ensure operational cohesion & effective
  • foundation for future growth
  • Ensure that all audit related issues are brought to a close
  • Identify and drive continuous improvements and initiatives in process
  • Coach & mentor Team lead so that they are able to manage their
  • teams better
  • Hiring of leads and managers, training, inductions, employee & client
  • satisfaction scores, performance Appraisals and attrition management
  • To ensure that all internal customer queries are followed up on a
  • timely basis
  • Collaborate with internal teams.
  • To be the Key contact for all problems and queries with specific
  • business assigned.



Interested candidates can share their updated resume at Kirtichauhan@policybazaar.com



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