L2 Support Engineer

**L1 / L2 Application Support**: **technical support**: Able to understand the solution provide quick resolutions to the problems. What qualifications are needed for a career in a software company? A degree in computer science or related field is typical, along with programming skills and problem-solving abilities. What roles are available in a software...

**Job Information**: Work Experience: 5+ Years Industry: IT Services **Job Type**: FULL TIME Location: Noida **Duties & Responsibilities**: - Understanding of L2 Firmware Operations & Support - Incident Management of critical and escalated cases related to Firmware - Proposing solution to recurring incidents - Assist Problem Management activity for...

Introduction As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients' success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and...

**Job Information**: Work Experience 6-8 years Industry IT Services City Noida State/Province Uttar Pradesh Zip/Postal Code 201301 - The role will involve providing technical support for the A2P SMS platform, both in response to client support issues that have been escalated from the L1 Service Desk, and to support the internal team in the...

Job Title: L2 Support EngineerCompany: Outworks Solutions Private Ltd.We are seeking a highly skilled L2 Support Engineer to join our team. The ideal candidate will have a strong background in Linux/Unix Administration and experience with JavaScript, HTML, and PHP.Key Responsibilities:Proactively monitor front-end components, VMs, and databases to identify...

Job Title: L2 Support Engineer - Customer SolutionsJob Description:At Outworks Solutions Private Ltd., we are seeking a highly skilled L2 Support Engineer - Customer Solutions to join our team. This role is responsible for proactively monitoring front-end components, quickly responding to incident emails and support calls, and performing daily manual checks...

Exp - 6 years Key Skills - **SMS & SMSC **platform coupled with knowledge on Containers (Docker/Kubernetes), Shell Scripting, Linux + DB query awareness would be a good fit NP -Immediate - 30 days Process - 2-3 interview round Location - Noida 6+ years of relevant experience in an engineering, technical operations, or technical support role Experience...

Outwork Solutions Private Ltd. is hiring a Technical Operations Engineer for its Noida location.Below are the job details:**Job Description:**The ideal candidate will be responsible for monitoring front-end components, identifying and resolving technical issues, and collaborating with cross-functional teams to ensure seamless operations.**Key...

About the RolePrismHR is seeking a skilled Software Engineer to join our support team for a critical product in the Time and Labor Management (TLM) space. As an L3 Software Engineer, you will play a crucial role in providing dedicated technical support to our US-based customers.Key ResponsibilitiesDiagnose, troubleshoot, and resolve production issues in .NET...

Graduation/ PostGraduation: B.E./B.Tech in Computer Science/ Electronics Engg. orequivalent AdditionalQualification: Same asabove Anycertifications/diplomas: Atleast one SIEM solution certifications with one or more SIEM/Security solutions (i.e McAfee Splunk ES Elastic ELK HP ArcSightIBM QRadar Log Rhythm). At least one L3level security certifications...

Engineer/diploma holder with required certification with minimum experience at L2 level in reputable organizations employed directly or through an infrastructure management vendor. (Freshers are also welcome) - Able to handle International Inbound Calls(US/UK/Australia) - Excellent analytical, time management, and problem-solving skills. - Excellent verbal...

At Outworks Solutions Private Ltd., we are seeking a highly skilled L2 Support Engineer to join our team in Noida. As a key member of our support team, you will play a crucial role in ensuring the smooth operation of our front-end components and platforms.Key Responsibilities:Proactively monitor and troubleshoot front-end components, including customer and...

Job OverviewWe are seeking a highly motivated and customer-focused Technical Support Specialist to join our support team at Wings Inc. As a Technical Support Specialist, you will be the first point of contact for our customers, providing essential assistance for technical issues related to our software product.Key ResponsibilitiesProvide technical assistance...

L2 Support Engineer Role at Outworks Solutions Private Ltd.Pursuing a challenging role at Outworks Solutions Private Ltd., you will be responsible for proactively monitoring front-end components, monitoring VMs, databases, and other critical jobs running on a server, and conducting initial research on any alert.Key Responsibilities:Respond to incident emails...

Job Overview:The Network Operations Center (NOC) Engineer will be responsible for monitoring and maintaining our server infrastructure. This includes identifying and resolving system malfunctions, collaborating with the L2 support team to address critical alerts, and ensuring timely resolution of incidents within defined SLA timelines.Key...

**Job description** - **Job Title **Security Engineer - **Place of work**: - Noida**: - ** Role Description**: - Proven work experience as a System Security Engineer/Information Security Engineer - Experience in building and maintaining security systems - Detailed technical knowledge of database and operating system security - Hands on experience in...

**Responsibilities**: - Help resolve software and technical questions for the customer efficiently and effectively - Gather the required information necessary in order to best handle customer query and technical inquiries - Manage customer expectations regarding estimated response times for issue resolution - Meet SLAs like response and resolution times by...

We are Sinch. Even if you don’t know us by name or recognize our logo yet, chances are you have used our products in one way or other. We are leading global communication Platform (CPaas) provider - the connector between the two through our messaging, voice, and video solutions. By year end Sinch will be close to 5000 employees in more than 50 countries...

Job Summary Stefanini seeks an experienced Network Engineer II to join our team. This role is responsible for providing comprehensive network support for team deliverables at the L2 level. Key responsibilities include supporting the entire network of client data centers, interacting with the client daily, and providing insights to remote teams and...

Job Positions: Associate Support Analyst / Support Analyst Qualification Criteria: Engineering / BSc / BCA / MCA / MSc – Computer Science Background Skills Requirement: Linux, UNIX, Windows Server, Networking, RDBMS, Oracle Job Description – NOC profile: Network Operation Center (NOC) has the responsibility of monitoring and...