L2 Support Specialist
2 weeks ago
Outwork Solutions Private Ltd. is hiring a Technical Operations Engineer for its Noida location.
Below are the job details:
**Job Description:**
The ideal candidate will be responsible for monitoring front-end components, identifying and resolving technical issues, and collaborating with cross-functional teams to ensure seamless operations.
**Key Responsibilities:
- Proactively monitor customer-facing solutions and platform services
- Quickly respond to incident emails and support calls, coordinating with relevant teams to resolve issues
- Daily manual checks on workflow stages, ensuring major functionalities are up and running
- Compiling MIS reports as required
- Strong knowledge of JavaScript, HTML, and PHP, with experience in managing ReactJs/Laravel production builds from Bitbucket
- Familiarity with SQL and MySQL, as well as Linux/Unix Administration
- Exposure to DevOps environments and strong communication skills for interacting with US clients
**Why Join Us?**
We offer a competitive salary range of ₹800,000 - ₹1,200,000 per annum, commensurate with experience and qualifications.
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