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Service Desk Specialist
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Senior Service Desk Specialist
6 months ago
Due to natural growth, we are increasing the size of our Service Desk teams. We are looking for people who are passionate about customer service and thrive on delivering unparalleled customer support. If you would like to join us on this journey of unprecedented growth, please apply and make this happen today.
As a Senior Service Desk you will provide proactive user helpdesk services to inbound customer service requests. You will diagnose and resolve hardware and software issues, perform software distribution, create and update tickets to reflect changes. You will work with customers to ensure appropriate levels of engagement and communication.
