Service Desk Specialist

Role: Service Desk Specialist providing technical support to global SaaS clients, working US time zone.Responsibilities:- Resolve application/system issues via troubleshooting and SQL queries.- Manage incident tickets and communicate status updates.- Conduct screenshare sessions for issue resolution.- Escalate critical issues and manage SLAs.- Maintain a...

Role: Service Desk Specialist providing technical support to global SaaS clients, working US time zone.Responsibilities:Resolve application/system issues via troubleshooting and SQL queries.Manage incident tickets and communicate status updates.Conduct screenshare sessions for issue resolution.Escalate critical issues and manage SLAs.Maintain a Knowledge...

Role: Service Desk Specialist providing technical support to global SaaS clients, working US time zone.Responsibilities:Resolve application/system issues via troubleshooting and SQL queries.Manage incident tickets and communicate status updates.Conduct screenshare sessions for issue resolution.Escalate critical issues and manage SLAs.Maintain a Knowledge...

Role: Service Desk Specialist providing technical support to global SaaS clients, working US time zone. Responsibilities: Resolve application/system issues via troubleshooting and SQL queries. Manage incident tickets and communicate status updates. Conduct screenshare sessions for issue resolution. Escalate critical issues and manage SLAs. Maintain a...

Service Desk Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement -Hyderabad Desired Competencies (Technical/Behavioral Competency) People Management Skills Service Desk Operations experience Excellent English language voice and written com...

Service DeskMin 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement -HyderabadDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1...

Service DeskMin 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement - HyderabadDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1...

Service DeskMin 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement -HyderabadDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1...

Service DeskMin 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement - HyderabadDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1...

Service DeskMin 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement -HyderabadDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1...

Service Desk Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement -Hyderabad Desired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1...

Service Desk Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement - Hyderabad Desired Competencies (Technical/Behavioral Competency) People Management Skills Service Desk Operations experience Excellent English language voice and written com skills Basic...

Service Desk Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement - Hyderabad Desired Competencies (Technical/Behavioral Competency) People Management Skills Service Desk Operations experience Excellent English language voice and written com skills Basic...

Service Desk Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement - Hyderabad Desired Competencies (Technical/Behavioral Competency) People Management Skills Service Desk Operations experience Excellent English language voice and written com skills Basic...

Service Desk Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement -Hyderabad Desired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1...

Service Desk Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement - Hyderabad Desired Competencies (Technical/Behavioral Competency) People Management Skills Service Desk Operations experience Excellent English language voice and written com skills Basic...

Service DeskMin 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement - HyderabadDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1...

Role: Service Desk Specialist providing technical support to global SaaS clients, working US time zone. Responsibilities: - Resolve application/system issues via troubleshooting and SQL queries. - Manage incident tickets and communicate status updates. - Conduct screenshare sessions for issue resolution. - Escalate critical issues and manage SLAs. -...

Company OverviewHCL Technologies Limited is a leading global technology company that provides IT services and consulting to clients across various industries.Job SummaryWe are seeking a highly skilled and motivated IT Service Desk Manager to join our team at HCL Technologies Limited. As a key member of our IT support team, you will be responsible for...

Due to natural growth, we are increasing the size of our Service Desk teams. We are looking for people who are passionate about customer service and thrive on delivering unparalleled customer support. If you would like to join us on this journey of unprecedented growth, please apply and make this happen today.  As a Senior Service Desk you will provide...