Service Desk Support Specialist
5 days ago
Tata Consultancy Services is seeking a skilled Service Desk Support Specialist to join our team in Hyderabad or Bangalore.
This role involves providing technical support to clients, resolving issues efficiently, and communicating effectively with users.
Responsibilities- Provide voice process support to customers
- Handle user queries and issues
- Communicate with users to resolve technical issues
To succeed in this role, you will need:
- A minimum of 3-5 years of experience in infrastructure technical support
- Excellent communication skills
- Ability to work night shifts and weekends
- Good functional knowledge of desktop/hardware/messaging/networks
- Must have International voice process experience
We offer a competitive salary and benefits package. The estimated annual salary for this role is ₹8,50,000 - ₹12,00,000 based on location and experience.
What We OfferTCS provides a supportive and dynamic work environment that fosters growth and development. As a Service Desk Support Specialist, you will have opportunities to enhance your technical skills and contribute to the success of our organization.
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