Service Desk Support Specialist

5 days ago


Hyderabad, Telangana, India Tata Consultancy Services Full time
Job Overview

Tata Consultancy Services is seeking a skilled Service Desk Support Specialist to join our team in Hyderabad or Bangalore.

This role involves providing technical support to clients, resolving issues efficiently, and communicating effectively with users.

Responsibilities
  • Provide voice process support to customers
  • Handle user queries and issues
  • Communicate with users to resolve technical issues
Requirements

To succeed in this role, you will need:

  • A minimum of 3-5 years of experience in infrastructure technical support
  • Excellent communication skills
  • Ability to work night shifts and weekends
  • Good functional knowledge of desktop/hardware/messaging/networks
  • Must have International voice process experience
Benefits

We offer a competitive salary and benefits package. The estimated annual salary for this role is ₹8,50,000 - ₹12,00,000 based on location and experience.

What We Offer

TCS provides a supportive and dynamic work environment that fosters growth and development. As a Service Desk Support Specialist, you will have opportunities to enhance your technical skills and contribute to the success of our organization.



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