Service Desk

2 months ago


Hyderabad Telangana, India Tata Consultancy Services Full time

**Must Have**:
People Management Skills - Service Desk Operations experience - Excellent English language voice and written com skills Basic Infra L1 experience (windows, network, office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to work in 24/7 ops incl night shifts and weekends IT/Application Service Desk agent experience using Genesys /CISCO voice platforms ITIL V4 Foundation - Infrastructure technical support experience - Willingness to work in night shifts and weekends
**Good to have**:

- CompTIA A+, N+, ITIL Foundation certification - Excellent communication skills

Qualifications :BACHELOR OF ENGINEERING



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