Service desk specialist

2 months ago


Hyderabad, India Tata Consultancy Services Full time
Experience required :2 to3 years
Required Skill:
Desired Competencies (Technical/Behavioral Competency)
Must-Have**
(Ideally should not be more than 3-5)
Excellent English language voice and written com skills
Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar , Snow etc )
Willingness to work in 24/7 ops incl night shifts and weekends
IT/Application Service Desk agent experience using Genesys /CISCO voice platforms
ITIL V4 Foundation Exposure
Infrastructure technical support experience
Willingness to work in night shifts and weekends
Excellent communication skills
Good-to-Have
Comp TIA A+, N+, ITIL Foundation certification

  • Hyderabad, Telangana, India Tata Consultancy Services Full time

    Tata Consultancy Services is looking for a skilled Technical Service Desk Lead Specialist to join our team.About the Role:We are seeking an experienced professional to lead our Service Desk operations, ensuring seamless delivery of IT services to our clients. The ideal candidate will have strong people management skills, with the ability to motivate and...


  • Hyderabad, Telangana, India Tech Mahindra Full time

    We are seeking a highly skilled Service Desk Specialist to join our team at Tech Mahindra.As a key member of our customer support team, you will be responsible for responding to customer requests in a timely and professional manner. This includes answering phone calls, responding to emails, and providing chat support via multiple entry points.You will also...


  • Hyderabad, Telangana, India Tata Consultancy Services Full time

    Job OverviewTata Consultancy Services is seeking a skilled Service Desk Support Specialist to join our team in Hyderabad or Bangalore.This role involves providing technical support to clients, resolving issues efficiently, and communicating effectively with users.ResponsibilitiesProvide voice process support to customersHandle user queries and...


  • Hyderabad, Telangana, India Milestone Technologies, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Service Desk Operations Specialist to join our team at Milestone Technologies, Inc. This is an exciting opportunity for individuals who are passionate about technology and delivering exceptional customer service.About the Role:This position is responsible for providing timely and effective support to our...


  • Hyderabad, India Unisys Full time

    **We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...


  • Hyderabad, India Tata Consultancy Services Full time

    Service Desk Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement -Hyderabad Desired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1...


  • Hyderabad, India Tata Consultancy Services Full time

    Service Desk Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement -Hyderabad Desired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1...


  • Hyderabad, India Tata Consultancy Services Full time

    Service Desk Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement - Hyderabad Desired Competencies (Technical/Behavioral Competency) People Management Skills Service Desk Operations experience Excellent English language voice and written com skills Basic...

  • IT Service Desk

    7 months ago


    Hyderabad, India Advanced Micro Devices, Inc Full time

    Overview: **WHAT YOU DO AT AMD CHANGES EVERYTHING** We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded....


  • Hyderabad, India Tata Consultancy Services Full time

    Experience required :2 to3 yearsRequired Skill:Desired Competencies (Technical/Behavioral Competency)Must-Have**(Ideally should not be more than 3-5)Excellent English language voice and written com skillsBasic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc )Willingness to work in 24/7 ops incl night shifts and...


  • Hyderabad, Telangana, India Genesis HR Services Full time

    Required Exp - Min. 2 Years in IT Service Desk (International Voice) Designation - Technical Process Specialist Skills Required - EOP / MS Exchange/ Office 365 / MS outlook / Shareoint / MS Teams CTC- Upto 6 LPA Fixed + Allowances + Incentves (45k in hand) Notice - Immediate Graduate Location - Hyderabad (Gachibowli) Exp Considered only After...


  • Hyderabad, India Tata Consultancy Services Full time

    Experience required :2 to3 years Required Skill: Desired Competencies (Technical/Behavioral Competency) Must-Have** (Ideally should not be more than 3-5) Excellent English language voice and written com skills Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar , Snow etc ) Willingness to work in 24/7 ops incl night...


  • Hyderabad, Telangana, India Diebold Nixdorf Full time

    About UsDiebold Nixdorf is a global technology leader that helps its customers shape the future of retail and banking. We are proud to be a part of 23,000+ diverse talents and expertise in over 130 countries.Job OverviewWe are seeking a highly skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will play a vital role...


  • Hyderabad, India Tata Consultancy Services Full time

    Service DeskMin 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement - HyderabadDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1...


  • Hyderabad, India Tata Consultancy Services Full time

    Service DeskMin 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement -HyderabadDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1...


  • Hyderabad, India Tata Consultancy Services Full time

    Experience required :2 to3 years Required Skill: Desired Competencies (Technical/Behavioral Competency)Must-Have**(Ideally should not be more than 3-5)Excellent English language voice and written com skillsBasic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc )Willingness to work in 24/7 ops incl night shifts and...


  • Hyderabad, India Tata Consultancy Services Full time

    Experience required :2 to3 years Required Skill: Desired Competencies (Technical/Behavioral Competency) Must-Have** (Ideally should not be more than 3-5) Excellent English language voice and written com skills Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to work in 24/7 ops incl night shifts and...


  • Hyderabad, India Tata Consultancy Services Full time

    Experience required :2 to3 years Required Skill: Desired Competencies (Technical/Behavioral Competency)Must-Have**(Ideally should not be more than 3-5)Excellent English language voice and written com skillsBasic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc )Willingness to work in 24/7 ops incl night shifts and...


  • hyderabad, India Tata Consultancy Services Full time

    Service Desk Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement - Hyderabad Desired Competencies (Technical/Behavioral Competency) People Management Skills Service Desk Operations experience Excellent English language voice and written com skills Basic...


  • hyderabad, India Tata Consultancy Services Full time

    Service Desk Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement -Hyderabad Desired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1...