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Key account Manager WFH
1 month ago
KeyResponsibilities:
- Develop andmaintain strong relationships with keyclients
- Understand client needs and developcustomized solutions
- Reach sales targets andensure client satisfaction
- Collaborate withinternal teams to meet client needs
- Identifyopportunities for upselling orcrossselling
- Monitor market trends andcompetitors activities
- Prepare reports onaccount status
- Resolve client issues and manageescalations
- Develop strategic accountplans
- Ensure timely delivery ofproducts/services
- Negotiate contracts andagreements
- Attend industry events andconferences
- Forecast and track key accountmetrics
- Provide feedback to the internal teamsfor improvements
- Stay updated on industrydevelopments
- Bachelor s degree inBusiness Administration or relevantfield
- Proven work experience as a Key AccountManager
- Demonstrated sales and negotiationskills
- Strong communication and interpersonalabilities
- Ability to manage multiple projectsand clients simultaneously
- Strategic thinkerwith excellent problemsolvingabilities
- Proficiency in CRM software andMicrosoft Office
- Ability to work independentlyand as part of a team
- Analytical andorganizational skills
- Understanding of salesperformance metrics
- Ability to travel asneeded
- Excellent presentation and reportingskills
- Strong business acumen and marketknowledge
- Creative and innovative mindset forclient solutions
- Proven track record of meetingand exceeding salestargets
negotiation,communication,sales,strategicplanning,skills,teams,crm software
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