Renewal Sales Manager

1 month ago


Bengaluru, India The Qt Company Full time

About the Role:

As Manager of APAC Region, your key focus will be planningand executing the renewals lifecycle while driving high customer satisfactionand retention. You will build and manage a renewal sales team to reduce churn,maintain steady customer retention and manage accounts to ensure an on-time orearly renewal. You will also coach a team to identifyopportunities where we can expand business within our customer base. Managingcustomer success is a critical component of this role along with partneringwith our sales team to drive growth.

You will:

Execute renewals and customer success strategic plan​s Manage the renewal process to maximize revenue growth and achieve revenue goals​ Work closely local with Account Managers​ and Regional Directors to drive desired outcomes Manage key performance metrics and dashboards that help the Customer Success and Renewals organization to focus on this area​ Lead, manage, mentor, recruit and onboard new members to APAC Renewals Team Ongoing coaching and development of APAC Renewals Team Deliver and report regional forecast and performance metrics

About you:

Strong team leadership skills​ Critical thinking & decision making​ SFDC experience ​Academic or similar degree in Business, 5+ years of management experience in the technology industry in renewals, sales and sales ops​ Ability to professionally interact and communicate with existing customers Ability to work both collaboratively in group settings and autonomously Strong written and verbal communication in English, negotiation and collaboration skills​ Willing to manage ad hoc projects to improve current process and programs Experience in transformation to Subscription Business Model

What We Offer:

Flexible hours that focus on work/life balance Possibility to work up to 3 days/week from home (from 4th Month) Mobile phone and subscription A friendly, diverse, and sociable workplace Great colleagues from all over the world

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