Manager - Service
5 months ago
Date Posted:
2024-05-24Country:
IndiaLocation:
The Corenthum, Tower B, Unit No. B-53/2, 3rd Floor, A-41, Sector-62, Noida (Uttar Pradesh)Job Title
Role Overview:
TECHNICAL
Co-ordinate between Area Executives, employees and customers. Be present at reporting place of examiners to take feedback of previous day and plan daily schedule. Carry out annual equipment survey Plan for repair schedule as a preventive method. Carry out NIS before taking over new construction and modernization job. Estimate other than prescribed work. Conduct tool box talk with employees. Make employees continuously aware about safe work practices. Fatality Preventive Audits/ Tool Box Demonstration. Prepare quarterly review report. Make “T” orders. Monitor how to reduce callbacks. More so on top ten calls received. Inspect or re-inspect to see progress of work. / Random Check for Quality. Manpower allotment day to day basis on callbacks received. Adherence to EH&S policy and practices.COMMERCIAL
Meet clients regularly for rapport development. Communicate with examiners on regular basis, take care of their problems and create confidence amongst them. Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement. Two months prior to the expiry of free service contract date inspect the Elevator/Escalators. Negotiate with clients for price fixation of contracts & T-order. Handle effective conversions when necessary. Lead team to complete given task and facilitate them in case of need. Check the opportunity to potential T-Business. Make efforts for acquisition and recoveries & achieving the target. Follow-up invoices/ payments. Update necessary conversion/ recovery cancellation into system. Review regularly, Net O / Payment.EH&S
Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date. Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules. To conduct FPA and complete corrective actions within targeted completion date. Participate in Incident Investigation.Diploma –Mechanical/ Electrical
Preferred - B.Tech / B.E. – Mechanical/Electrical
Relevant experience of 8 to 12 yrs
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.We are guided by our values that we call ourThree Absolutes –prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .
Become a part of the Otis team and help us #Buildwhatsnext
Privacy Policy and Terms:
Click on this to read the Policy and Terms
-
Service Manager
1 week ago
Ghaziabad, Uttar Pradesh, India Otis College of Art and Design Full timeAbout the Role:We are seeking an experienced Service Manager to join our team at Otis, a global leader in elevator and escalator manufacturing, installation, and service. As a Service Manager, you will be responsible for coordinating between Area Executives, employees, and customers to ensure seamless service delivery.Key Responsibilities:Coordinate with...
-
Elevator Service Manager
3 weeks ago
Ghaziabad, Uttar Pradesh, India Otis College of Art and Design Full timeAbout the Role:We are seeking a highly skilled and experienced Elevator Service Manager to join our team at Otis. As a key member of our service team, you will be responsible for ensuring the smooth operation of our elevator systems, providing exceptional customer service, and driving business growth.Key Responsibilities:Coordinate with area executives,...
-
Account Servicing Manager
1 week ago
Ghaziabad, Uttar Pradesh, India Helis Consulting (P) Ltd. Full timeJob Title: Client Servicing ExecutiveThe ideal candidate will have a strong ability to build and maintain relationships with existing clients, identifying opportunities to grow their business and ensure their satisfaction with our services at Helis Consulting (P) Ltd.Key Responsibilities:Build and maintain strong relationships with clients, ensuring their...
-
Elevator Service Manager
3 weeks ago
Ghaziabad, Uttar Pradesh, India Otis College of Art and Design Full timeAbout the Role:We are seeking a highly skilled and experienced Elevator Service Manager to join our team at Otis. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our elevator systems.Key Responsibilities:Coordinate with area executives, employees, and customers to ensure seamless service...
-
Senior Technical Services Manager
4 days ago
Ghaziabad, Uttar Pradesh, India Jassar Dental Medical Education Health Foundation Full timeThe Jassar Dental Medical Education Health Foundation is seeking an experienced Technical Project Manager to lead our technical services team in ensuring the optimal efficiency of our university campus.This is a fantastic opportunity to further your technical management career, overseeing all technical services for the university with accountability for...
-
Customer Service Operations Manager
2 weeks ago
Ghaziabad, Uttar Pradesh, India Leostar Solutions Full timeCompany OverviewAt Leostar Solutions, we pride ourselves on being a high-energy, experienced, and expert team of professionals who deliver high-volume services with uncompromised quality within timelines. Our workplace values include ethics, integrity, and harmony, with each member contributing towards a common objective. We currently have 11-50 employees...
-
Senior Technical Services Manager
2 weeks ago
Ghaziabad, Uttar Pradesh, India Jassar Dental Medical Education Health Foundation Full timeThis is an excellent opportunity to take on a leadership role in our university’s technical services. The successful candidate will oversee all technical services, ensuring the highest levels of performance and efficiency across the campus.Key ResponsibilitiesManage the coordination, planning, and delivery of technical services for buildings, facilities,...
-
Customer Service Operations Manager
4 days ago
Ghaziabad, Uttar Pradesh, India Leostar Solutions Full time**Company Overview**Leostar Solutions is a talent acquisition firm with a presence in Nagpur. We are a team of experienced professionals who deliver high-quality services within tight timelines. Our workplace is built on ethics, integrity, and harmony, with each member contributing to our common objective.**Job Overview**We are seeking a Customer Experience...
-
Service Delivery Manager
3 days ago
Ghaziabad, Uttar Pradesh, India Otis College of Art and Design Full timeAbout the Role:As a Service Delivery Manager, you will be responsible for ensuring the efficient delivery of our elevator and escalator services to our customers. This includes coordinating with area executives, employees, and customers to meet their needs and expectations.Key Responsibilities:Coordinate with area executives, employees, and customers to...
-
Customer Service Operations Manager
1 week ago
Ghaziabad, Uttar Pradesh, India OS Mgmt Consulting Services Full timeJob Title: Operational Strategy and Management ProfessionalJob Summary: We are seeking an experienced Operational Strategy and Management Professional to join our team at OS Mgmt Consulting Services.Responsibilities:Develop and implement strategic operational plans to achieve business goals.Monitor and analyze operational performance to identify areas for...
-
Technical Service Manager
4 days ago
Ghaziabad, Uttar Pradesh, India Otis College of Art and Design Full timeJob Summary:We are seeking a highly skilled Technical Service Manager to join our team. As a Technical Service Manager, you will be responsible for overseeing the technical aspects of our elevator and escalator services, ensuring that our customers receive the highest level of service and support.Key Responsibilities:Co-ordinate with Area Executives,...
-
Service Manager
2 weeks ago
Ghaziabad, Uttar Pradesh, India Otis College of Art and Design Full timeAbout the Role:We are seeking a highly skilled and experienced Service Manager to join our team at Otis. As a Service Manager, you will be responsible for leading our service operations team to deliver exceptional customer service and ensure the smooth operation of our elevator and escalator systems.Key Responsibilities:Co-ordinate between area executives,...
-
Service Manager
2 weeks ago
Ghaziabad, Uttar Pradesh, India Otis College of Art and Design Full timeAbout the Role:We are seeking a highly skilled and experienced Service Manager to join our team at Otis. As a Service Manager, you will be responsible for coordinating between Area Executives, employees, and customers to ensure seamless service delivery.Key Responsibilities:Coordinate between Area Executives, employees, and customers to ensure effective...
-
Service Coordinator
4 months ago
Ghaziabad, India Team Search LLP Full time**Job Title: - Service Co-ordinator** **Job Location**: - Vaishali, Ghaziabad **Qualification: - **Graduate/ Diploma in Electrical/ Mechanical/ RAC **Experience: - ** Min 03 Years in HVAC Service Co-ordination with excellent knowledge of Service software (CRM. GSPN2, C4C, Vserve, Data matrix etc.) and M S Office. **Industry: - ** HVAC ( Chiller,...
-
Ghaziabad, Uttar Pradesh, India Ingersoll Rand Full timeJob SummaryThe Customer Service and Account Management Representative will be responsible for managing customer relationships and ensuring high levels of customer satisfaction. This role will involve coordinating order flow activities, providing account management support, and ensuring timely delivery of customer orders.Key ResponsibilitiesProvide...
-
Financial Services Associate
2 weeks ago
Ghaziabad, Uttar Pradesh, India VIBRANT STAFFING SOLUTIONS PVT LTD Full time**Job Title:** Financial Services Associate**Job Summary:** We are seeking a highly motivated and results-driven Financial Services Associate to join our team at Vibrant Staffing Solutions PVT LTD. The ideal candidate will have excellent communication and interpersonal skills, a strong work ethic, and the ability to achieve business targets.**Key...
-
Financial Services Associate
2 weeks ago
Ghaziabad, India VIBRANT STAFFING SOLUTIONS PVT LTD Full timeProfile- Financial Service AssociateSalary-15k -23k In handDay- 6 days workingOnly Male Candidate- Should have their own 2 wheeler Business Targets: Achievement of business targets for all financial products as defined and agreed upon. Meet customers to sell all financial products Meet & counsel Walk -in & DSA customers who have been referred to him / her...
-
Customer Service Representative
2 weeks ago
Ghaziabad, Uttar Pradesh, India OS Mgmt Consulting Services Full timeDear Candidate,Greetings From M/S OS Management Consulting ServicesWe are seeking a customer-focused professional to join our team as a Customer Care Executive.Responsibilities:Excellent Communication Skills: Engage with customers through various channels, including phone, email, and in-person interactions.Query Resolution: Utilize platforms like Alibaba,...
-
Field Service Executive
5 months ago
Ghaziabad, India UP TELELINKS LTD. Full time**ROLES & RESPONSIBILITIES : -** - We are Looking For an outgoing dedicated individual to join our team as a FIELD SERVICE EXECUTIVE. - The responsibilities of the field service executive include undertaking customer support tasks, completing repairs, maintenance and tests - Resolving operational issues in the field - Determining customer needs and offering...
-
Customer Service Representative
3 weeks ago
Ghaziabad, Uttar Pradesh, India Ingersoll Rand Full timeJob SummaryIngersoll Rand is seeking a highly motivated and customer-focused Customer Service Representative to manage customer experience in India. The successful candidate will be responsible for handling and supporting all operational transactions within the assigned territory, ensuring 100% customer satisfaction.Key ResponsibilitiesProvide high-level...