Customer Service Representative
3 weeks ago
Dear Candidate,
Greetings From M/S OS Management Consulting Services
We are seeking a customer-focused professional to join our team as a Customer Care Executive.
Responsibilities:
- Excellent Communication Skills: Engage with customers through various channels, including phone, email, and in-person interactions.
- Query Resolution: Utilize platforms like Alibaba, India Mart, and Tradeway to resolve customer queries efficiently.
- Customer Service: Respond to customer inquiries in a timely and professional manner, maintaining a positive attitude and resolving issues promptly.
- Email Management: Manage email correspondence with customers, ensuring clear and concise communication.
- Relationship Building: Foster strong relationships with customers by handling their questions and concerns effectively.
- Phone Handling: Receive and place customer service telephone calls with professionalism and poise.
We are looking for a motivated and customer-centric individual to join our team. If you have a strong work ethic and excellent communication skills, we encourage you to apply.
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