Customer Success Specialist

1 month ago


Sany, India FTL Full time
We are looking for a Customer SuccessSpecialist who can develop and maintain longterm businessrelationships by serving as an internal advocate and client liaisonfor ourorganisation.
AsCustomer Success Specialist you will help craft the companyscustomer success strategies building strong relationships withcustomers and collaborating with crossfunctional leaders internallyto deliver consistently excellent customerexperiences.
KeyResponsibilities: Own overallrelationship with new and old clients which includes managingonboarding smooth transition increasing adoption ensuring retentionand high levels of customersatisfaction.Maintain and develop customersuccess strategies and bestpractices.Communicate effectively with bothinternal and external seniorlevel management to understand customerneeds maximise retention and growth and communicatelearnings.Maintain existing customer successmetrics and data as directed.Providecritical insights to the product team as a means to improve ourdeveloping platform.Contribute toinitiatives outside of customer conversations that better thecustomer experience both lowtouch andhightouch.Effectively maintaining clientrelationships with followup collecting regularfeedback.
RequiredSkills:Minimum experience of2 to 5 years as Customer Success Specialist for a productbasedcompany in the IT sector.Experience workingwith SaaS products.Preferably with workingexperience in a startup.Technical curiosityor experience willingness to learn newthingsProven ability to educate executivedecisionmakers building and maintaining relationships withthem.
Prerequisites:MUSThave excellent communication and written communicationskillsQuick learner adaptable to changingbusiness needsMultitaskingskills

managing on-boarding,saasproducts,customer success strategies,maintain existing customersuccess metrics,smooth transition



  • Sany, India Cobold Digital LLP Full time

    Overview:As anAssociate Customer Success Intern you will play a crucial role inensuring customer satisfaction and retention. This internshipposition is vital to the organizations success as you will workclosely with the customer success team to deliver exceptionalservice and support to our clients.KeyResponsibilities:Assist in managingcustomer inquiries and...


  • sany, India The 1 Club Full time

    Responsibilities: CustomerEngagement: Proactively engage with customers tounderstand their needs and provide timely assistance in resolvingqueries. QueryResolution: Effectively address customer inquiriesconcerns and issues through various communication channels (emailchat phone) ensuring a positiveresolution. ProductKnowledge: Develop a deep understanding...


  • Sany, India IndiSquad Full time

    Help people buy their dream home Become thevoice of our client.Fast track your careergrowthThe major outcomes of this role willbe to:Sign 3 LOIs a week 36 intotal.Collaborate with the marketing team tocreate engaging content and 2 videos on weeklybasis.CompetenciesRequired:Willing to work UShours.Ability to record and publish...


  • Sany, India CICADA Full time

    Overview:The CustomerService Sales Specialist plays a critical role in driving sales andenhancing customer satisfaction. They are responsible for promotingand selling products or services to customers while providingexcellent customer service and resolvinginquiries.KeyResponsibilities:Engage withcustomers to understand their needs and recommend products...


  • sany, India Seventh Contact Hiring Solutions Full time

    Job Summary The Customer Success OperationsAnalyst plays a critical role in supporting and optimizing theefficiency of the Customer Success team. You will be responsiblefor analyzing customer success processes implementing improvementsand leveraging technology to enhance overall operationaleffectiveness. The goal is to drive customer satisfaction...


  • Sany, India Home.LLC Full time

    Do you enjoy solving problems and helpingpeople in making decisions This position gives you the chance to bethe voice of our company. We are looking for an innovative anddriven person with strong rigor to join our growing team. Acandidate who is creative and eager to think outside the box wouldbe an idealfit.Thisrole is a core part of our sales and business...


  • Sany, India Seventh Contact Hiring Solutions Full time

    Role and Responsibilities Own Customer Life Cycle & AccountManagement from Sales Handover Oversee & Ensuresmooth onboarding Consistent Engagementwith(MBRs and QBRs) building a Relationship ofTrust & Transparency Onboard customers with Integration support anddrive adoption of the product Represent the voice of the customer andinfluence the product...


  • Sany, India Nvs Travel Solutions Pvt ltd Full time

    JobBrief:Looking fora young and active woman who is outgoing great at buildingrelationships understands client expectations well. Someone withgood spoken and written communication skills. Someone who presentsthemselves well in professional attire and unafraid of travellingto meet clients at theirlocation.Aboutthe firm:NVSTravel Solutions is a 50 Crore...


  • Sany, India Randstad India Full time

    PositionSummary: Yourjob will be responsible of entering customer orders in an endtoendwork processes and systems. You will be responsible of maintainingFoundational customers thorough knowledge of the businessesproducts applications and service offerings. You will manage theoperational needs and collaborate closely with functional partners(Commercial Team...


  • sany, India Whitwerx LLC Full time

    As a Digital Support Specialist at WhitwerxLLC you will be responsible for providing technical assistance andsupport to customers using digital products or services. You willplay a key role in ensuring customer satisfaction by resolvingissues and answering inquiries related to digitalplatforms.Responsibilities:1.Respond to customer inquiries via email chat...

  • IT Support Specialist

    1 month ago


    Sany, India Brookdale Premier Addiction Recovery Full time

    We are seeking a highlymotivated and skilled Remote IT Support Specialist to join ourteam. The ideal candidate will be responsible for providingtechnical support to our remote employees troubleshooting IT issuesand ensuring smooth operation of oursystems.Responsibilities:Provideremote technical support to employees experiencing ITissuesTroubleshoothardware...


  • Sany, India Randstad India Full time

    Client is a leading OEM in chemicalsmanufacturing Jobtitle: Sr.Customer servicespecialist Responsibilities: Executethe order entry process and manage the order fulfillment processfor a designated business or group of businesses and customershandling priority and foundational customers with a high degree ofcomplexity. Maintain service levels...

  • Data Entry Specialist

    1 month ago


    Sany, India Gemini Full time

    We are looking to hire a dynamic data entryspecialist to join our companys administrative department. In thisrole youll be responsible for entering client information into ourelectronic storage system updating existing entries and organizinghard copies of information appropriately.Toensure success as a data entry specialist you should displayimpeccable...


  • Sany, India Isprava Vesta Pvt Ltd Full time

    About Us:Isprava wasfounded in 2016 we were committed to building an enduring legacy inthe luxury real estate segment. Our goal was simple: we wanted toprovide homeowners with luxury villas that showcased highend livingin India like never before. It seemed a mammoth task to manifestbut one we were determined to achieve. Six years and 150 homeslater we are...


  • sany, India Isprava Vesta Pvt Ltd Full time

    About Us:Isprava wasfounded in 2016 we were committed to building an enduring legacy inthe luxury real estate segment. Our goal was simple: we wanted toprovide homeowners with luxury villas that showcased highend livingin India like never before. It seemed a mammoth task to manifestbut one we were determined to achieve. Six years and 150 homeslater we are...


  • Sany, India Findernest Software Services Pvt Ltd Full time

    OverviewTheCybersecurity Specialist plays a crucial role in protecting ourorganizations sensitive information and systems from cyber threatsand attacks. They are responsible for implementing securitymeasures monitoring for security breaches and responding toincidents. This role is pivotal in safeguarding our digital assetsand ensuring regulatory...


  • Sany, India Elite Metro Corp Full time

    Overview:The RemoteOnline Chat Specialist plays a crucial role in providing excellentcustomer service and support through online chat platforms. Theyare responsible for addressing customer inquiries in a timely andprofessional manner resolving issues and ensuring customersatisfaction. This role is essential in maintaining positivecustomer relationships and...

  • Payroll Specialist

    1 month ago


    Sany, India tlnt Full time

    As a highly valued member of our clientsdedicated payroll team we are actively looking for a skilled andexperienced payroll specialist to take charge of overseeing andmanaging our clients payroll operations in both Australia and NewZealand. This pivotal role involves the meticulous management ofpayroll services ensuring that the delivery is in...

  • Quickbooks Specialist

    1 month ago


    Sany, India IT Business & Support SAC Full time

    Overview:TheQuickBooks Specialist plays a vital role in maintaining accuratefinancial records by utilizing the QuickBooks software. Thisposition is instrumental in ensuring that financial data isorganized uptodate and easily accessible for financial reportingand decisionmaking.KeyResponsibilities:Manage and maintainfinancial records using...


  • sany, India Findernest Software Services Pvt Ltd Full time

    Overview TheCybersecurity Specialist plays a crucial role in protecting ourorganizations sensitive information and systems from cyber threatsand attacks. They are responsible for implementing securitymeasures monitoring for security breaches and responding toincidents. This role is pivotal in safeguarding our digital assetsand ensuring regulatory...