Business Analyst Customer Success for a US Based Company inBangalore

2 months ago


Sany, India Seventh Contact Hiring Solutions Full time
Role and Responsibilities Own Customer Life Cycle & AccountManagement from Sales Handover Oversee & Ensuresmooth onboarding Consistent Engagementwith(MBRs and QBRs) building a Relationship ofTrust & Transparency Onboard customers with Integration support anddrive adoption of the product Represent the voice of the customer andinfluence the product development roadmap Empathise with every aspect of the customerexperience putting customers needs first Rely heavily on data and analytics to identifycustomers at risk and engage proactively tomitigate churn risk Track programs to move towards Perfect 10 (10on a scale of 10 in customer satisfaction) andto establish newcapability Become aproduct expert on how our platform can be used to improvesecurity posture through our standard offerings(SOC2 ISO27001 PCI DSS HIPAA CCPA andGDPR). JobSpecification: Have 24years of experience in Customer Success or Account Management at aSaaS company Have experience in the cybersecurity orcompliance industry Haveclear and thoughtful communication skills with a strong criticalthinking ability Problemsolving ability and customercentricoutlook Be comfortablewith talking through technical concepts with a technicalaudience Have a keenability to multitask Have an outstanding work ethic and know when/how to ask for helpwhen you need it Why should this job exciteyou Opportunity to makean early impact on one of the most promising highgrowth SaaSstartups in India A highperforming actionorientedteam Immense exposure tothe founders and the leadership Opportunity to shape the future of B2B SaaSCustomer Success with YOUR innovative ideas The competitive compensation package benefitsand employeefriendly work culture


  • sany, India Seventh Contact Hiring Solutions Full time

    Role and Responsibilities Own Customer Life Cycle & AccountManagement from Sales Handover Oversee & Ensure smooth onboarding Consistent Engagementwith(MBRs and QBRs) building a Relationship of Trust & Transparency Onboard customers with Integration support anddrive adoption of the product Represent the voice of the customer andinfluence the product...


  • sany, India Seventh Contact Hiring Solutions Full time

    Job Summary The Customer Success OperationsAnalyst plays a critical role in supporting and optimizing theefficiency of the Customer Success team. You will be responsiblefor analyzing customer success processes implementing improvementsand leveraging technology to enhance overall operationaleffectiveness. The goal is to drive customer satisfaction...


  • Sany, India Seventh Contact Hiring Solutions Full time

    Job Summary The Customer Success OperationsAnalyst plays a critical role in supporting and optimizing theefficiency of the Customer Success team. You will be responsiblefor analyzing customer success processes implementing improvementsand leveraging technology to enhance overall operationaleffectiveness. The goal is to drive customer satisfaction...


  • sany, India Seventh Contact Hiring Solutions Full time

    Job Summary The Customer Success OperationsAnalyst plays a critical role in supporting and optimizing theefficiency of the Customer Success team. You will be responsiblefor analyzing customer success processes implementing improvementsand leveraging technology to enhance overall operationaleffectiveness. The goal is to drive customer satisfaction...


  • sany, India CA Monk Full time

    We are seeking a highly motivatedand detailoriented Business Finance Analyst to join our team inBangalore. The ideal candidate will have 25 years of experience inbusiness finance analysis possess strong analytical skills and becapable of supporting strategic decisionmaking processes. This rolerequires effective collaboration with various teams and the...


  • sany, India CA Monk Full time

    We are seeking a highly motivatedand detailoriented Business Finance Analyst to join our team inBangalore. The ideal candidate will have 25 years of experience inbusiness finance analysis possess strong analytical skills and becapable of supporting strategic decisionmaking processes. This rolerequires effective collaboration with various teams and the...

  • Business AnalystAdmin

    2 months ago


    sany, India Randstad India Full time

    VendorPayment: Processing the payment for vendors through the SAP systems (PR PO& Services Entries) for the goods such as Cat merchandiseCustomized gifts for customers & services such as Subscriptionsfor Industry related NEWS services from PR agencies for Magazinesetc. Payments throughcorporate credit cards for inland taxi usages in & around IndiaRegion ...


  • Sany, India Cobold Digital LLP Full time

    Overview:As anAssociate Customer Success Intern you will play a crucial role inensuring customer satisfaction and retention. This internshipposition is vital to the organizations success as you will workclosely with the customer success team to deliver exceptionalservice and support to our clients.KeyResponsibilities:Assist in managingcustomer inquiries and...


  • Sany, India Cobold Digital LLP Full time

    Overview:As anAssociate Customer Success Intern you will play a crucial role inensuring customer satisfaction and retention. This internshipposition is vital to the organizations success as you will workclosely with the customer success team to deliver exceptionalservice and support to our clients.KeyResponsibilities:Assist in managingcustomer inquiries and...


  • Sany, India Cobold Digital LLP Full time

    Overview:Join our team as an Associate Customer Success Intern and become a key player in ensuring customer satisfaction and retention. This internship role is crucial for our organization's success, where you will collaborate closely with the customer success team to provide exceptional service and support to our clients.Key Responsibilities:Assist in...

  • Business Analyst

    1 month ago


    Sany, India UrBench Full time

    Job Title: Business AnalystLocation: Albany NY Duration: 18 MonthsContract State Of NY DOH HBITS Job ID# 13389Business Analyst USC/GC/GCEAD/H4NOTE: MAX Rate is $50/hr on CTC All In BachelorsDegree in an Information Technology field from an accreditedinstitution. Business Analyst or Software Analyst Certifications(e.g. CBAP) Any BA Certification is fine. ...

  • Business Analyst

    2 months ago


    sany, India UrBench Full time

    Job Title: Business Analyst Location: Albany NY Duration: 18 MonthsContract State Of NY DOH HBITS Job ID# 13389Business AnalystUSC/GC/GCEAD/H4 NOTE: MAX Rate is $50/hr on CTC All In BachelorsDegree in an Information Technology field from an accreditedinstitution. Business Analyst or Software Analyst Certifications(e.g. CBAP) Any BA Certification is fine. ...


  • sany, India Randstad India Full time

    The AGM/DGM Business Analyst & Reportingat the Client Company plays a pivotal role in overseeing financialplanning and analysis conducting benchmarking activities andpresenting business performance reports to the Promoters and Boardof Directors. With a focus on industry trends the role involvesanalyzing financial statements assessing risks and...


  • Sany, India Randstad India Full time

    The AGM/DGM Business Analyst & Reportingat the Client Company plays a pivotal role in overseeing financialplanning and analysis conducting benchmarking activities andpresenting business performance reports to the Promoters and Boardof Directors. With a focus on industry trends the role involvesanalyzing financial statements assessing risks and...


  • sany, India Randstad India Full time

    The AGM/DGM Business Analyst & Reportingat the Client Company plays a pivotal role in overseeing financialplanning and analysis conducting benchmarking activities andpresenting business performance reports to the Promoters and Boardof Directors. With a focus on industry trends the role involvesanalyzing financial statements assessing risks and...


  • Sany, India Randstad India Full time

    The AGM/DGM Business Analyst & Reportingat the Client Company plays a pivotal role in overseeing financialplanning and analysis conducting benchmarking activities andpresenting business performance reports to the Promoters and Boardof Directors. With a focus on industry trends the role involvesanalyzing financial statements assessing risks and...

  • Business analyst-SCM

    4 weeks ago


    Sany, India Randstad India Full time

    Sustainability Business Analyst JobResponsibilities: Strong experience of playingSustainability Business Analyst / Research Analyst /Reporting Analyst roles for global clients helping withdelivery of Sustainability and ESG ReportingProjects Collaborates with project sponsors to determineproject scope and define scope boundaries forsustainability and ESG...


  • Sany, India Home.LLC Full time

    Do you enjoy solving problems and helpingpeople in making decisions This position gives you the chance to bethe voice of our company. We are looking for an innovative anddriven person with strong rigor to join our growing team. Acandidate who is creative and eager to think outside the box wouldbe an idealfit.Thisrole is a core part of our sales and business...


  • Sany, India Home.LLC Full time

    Do you enjoy solving problems and helpingpeople in making decisions This position gives you the chance to bethe voice of our company. We are looking for an innovative anddriven person with strong rigor to join our growing team. Acandidate who is creative and eager to think outside the box wouldbe an idealfit.Thisrole is a core part of our sales and business...


  • sany, India IndiSquad Full time

    Help people buy their dream home Become thevoice of our client.Fast track your careergrowthThe major outcomes of this role willbe to:Sign 3 LOIs a week 36 intotal. Collaborate with the marketing team tocreate engaging content and 2 videos on weeklybasis. CompetenciesRequired:Willing to work UShours. Ability to record and publish reelsquickly....