Call Quality Auditor

**Job Overview**: The Call Auditor will play a crucial role in maintaining the highest standards of communication and service quality in our sales and customer support teams. This position involves auditing calls, providing constructive feedback, and collaborating with teams to enhance overall performance. **Key Responsibilities**: 1. **Call Monitoring and...

**Position Overview**:The Call Auditor is responsible for evaluating and analyzing customer service interactions to ensure high-quality standards are maintained. This role involves listening to and reviewing recorded phone calls, providing feedback to customer service representatives, and identifying areas for improvement to enhance customer satisfaction and...

Job description - Good Experience in Call Audit - Minimum 2-5+ years of Experience in call auditing Skills Quality analyst in BPO/Call center. - Strong knowledge of customer care processes and techniques. - Should be a good Team Player. - Should have ideas to improve the quality. **Preferred industry: BPO** - Roles and responsibilities: - Randomly audit...

Roles and Responsibilities: Checking on the quality of calls of the agents Checking of the quality of emails and chats Document and report the feedback Quality Audit. Willing to work in night shift (24*7) Experience  : 2- 4 years CTC  : 1.2 LPA - 3 LPA Number of Openings : 6 Location : Noida Qualification  : Graduate/Post graduate ...

**Job description** We are looking for a Quality Auditor to join our high-impact team focused on the US market. **Responsibilities for Quality Auditor** - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the...

Job description We are looking for a Quality Auditor to join our high-impact team focused on the US market. Responsibilities for Quality Auditor - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the tasks...

**Position Description**: The Quality Auditor will be responsible for conducting audits, ensuring that company processes, products, and services meet both internal and external quality standards. They will work closely with team members to identify areas of improvement, ensure compliance with established quality parameters, and help enhance overall...

**Job Description: Quality Auditor - Collections Process (Mid - Level)** **Position: Quality Auditor - Collections Process** - Total positions - 10 - 3 - Bengali - 3 - Marathi - 2 - Tamil & Telgue - 2 - Kannada. - Location: Noida Sector 63 - Employment Type: Full-Time - Experience Required: Minimum 1 year in Collections process - Level: Mid-Level **About...

**Job description** We are looking for a Quality Auditor to join our high-impact team focused on the US market. **Responsibilities for Quality Auditor** - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the...

Job description :-Position: QA Auditor - US Sales Voice ProcessLocation: Noidawork from officeCTC: Up to 6 LPA + IncentivesShift Timing: 7:00 pm to 4:00 am IST (US Shift)Both side cab facility + 1 time meal providedRequirements:Minimum 2 years of experience in QA for US sales/marketing campaignsUS sales voice process experienceKnowledge of Audits, Feedback,...

Company name-Saber Tech Profile - Call Auditor Language-Excellent in english and hindi Location-Noida sec-16 Exp - minimum 2yr in bpo must Salary-Upto 35k in hand Age-no bar Interview-3 virtual... 1. will be Mtech test which will be walking Connect HR Raji - 70138 46485 Pay: Up to ₹35,000.00 per month **Benefits**: - Health insurance - Provident...

Responsible for daily, weekly and monthly call audits in a timely manner and in full compliance with defined parameters. - Monitor calls to ensure Client and company standards are maintained. - Achieve daily processing targets. - Consistently monitor key performance parameters of the process and identify red flags. - Publishing Quality Audit reports...

Monitor and evaluate call center interactions to assess the quality of service provided. Provide actionable feedback and coaching to call center agents to improve performance. Analyze call data and generate reports to track key performance metrics. Pay: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...

**Call Center Representative Qualifications/Skills**: - Know about Digital Marketing and website creation. - Excellent verbal communication skills - Telephone skills - Friendly and pleasant manner - Data entry skills - Typing and word processing skills - Documentation skills - Active listening skills - Attention to detail - Problem solving skills **Job...

**Call Center Representative Qualifications/Skills**: - Excellent verbal communication skills - Telephone skills - Friendly and pleasant manner - Data entry skills - Typing and word processing skills - Documentation skills - Active listening skills - Attention to detail - Problem solving skills **Job Types**: Full-time, Part-time, Regular / Permanent,...

**Job Description: Psychologist Auditor - Quality Control** **About Visit**: Visit App is a 360° integrated, full-stack, and highly engaging Health Benefits Platform that holistically covers preventive to curative care, including: - Daily Health Goals Management & Wellness (Step Tracking, Sleep Tracking, Calorie Counter, Risk Profiling, etc.),...

"Company DescriptionArabella Consultants Pvt. Ltd. (ACPL)  is promoted by Finance, Assurance & Accounting Professionals to provide outsourced services to Corporates and Assurance & Accounting firms in the USA, UK, Canada, Australia and Other countries for their Accounting, Assurance, Payroll, and Taxation Compliance requirements on regular basis.​ The...

"Company DescriptionArabella Consultants Pvt. Ltd. (ACPL)  is promoted by Finance, Assurance & Accounting Professionals to provide outsourced services to Corporates and Assurance & Accounting firms in the USA, UK, Canada, Australia and Other countries for their Accounting, Assurance, Payroll, and Taxation Compliance requirements on regular basis.​ The...

Uvertecch Solutions Private Limited Office: - 2nd Floor, F-2, Sector-3 Behind HCL Building Near Sec-16 metro station. Company-Uvertecch Solutions Private Limited Gender-Both Education-12th Pass English-Good English Understanding Experience-Freshers Can Apply Working days - 6days working Shift-Day Shift Quality Assessor Department-Sales &...

" Company Description Arabella Consultants Pvt. Ltd. (ACPL) is promoted by Finance, Assurance & Accounting Professionals to provide outsourced services to Corporates and Assurance & Accounting firms in the USA, UK, Canada, Australia and Other countries for their Accounting, Assurance, Payroll, and Taxation Compliance requirements on regular basis. ​...