Call Centre Auditor

We are looking for a dedicated and enthusiastic Call Center Agent to join our customer service team. In this role, you will provide outstanding support to our customers through various communication channels, ensuring a high level of satisfaction and resolution of inquiries. **Key Responsibilities**: - Handle inbound and outbound calls with professionalism...

**Position Overview**:The Call Auditor is responsible for evaluating and analyzing customer service interactions to ensure high-quality standards are maintained. This role involves listening to and reviewing recorded phone calls, providing feedback to customer service representatives, and identifying areas for improvement to enhance customer satisfaction and...

Position Title: Call Center Representative Objective: As the voice of our company, the Call Center Representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction. Key Responsibilities: - Handle a large volume of inbound and outbound calls in a timely...

Call centre operations, customer handeling Work from office **Job Types**: Full-time, Permanent Pay: Up to ₹20,000.00 per month Schedule: - Day shift - Morning shift Supplemental pay types: - Performance bonus - Yearly bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Speak with the employer** +91 8929002430

The Quality Call Auditor is responsible for evaluating and auditing customer service calls to ensure adherence to company standards, regulatory requirements, and best practices. The role focuses on identifying areas of improvement and providing feedback to enhance the overall customer experience. The Quality Call Auditor will work closely with call center...

The Quality Call Auditor is responsible for evaluating and auditing customer service calls to ensure adherence to company standards, regulatory requirements, and best practices. The role focuses on identifying areas of improvement and providing feedback to enhance the overall customer experience. The Quality Call Auditor will work closely with call center...

Job Purpose: We are looking for Inbound Customer Service Representative to communicate with our customers inbound or outbound calls to sell our services. Key Responsibilities: **Manage a high volume of inbound/outbound calls from both current and prospective customers who are calling to avail our services or ask questions about the same.** Easily navigate...

**Job Description: Quality Auditor - Collections Process (Mid - Level)** **Position: Quality Auditor - Collections Process** - Total positions - 10 - 3 - Bengali - 3 - Marathi - 2 - Tamil & Telgue - 2 - Kannada. - Location: Noida Sector 63 - Employment Type: Full-Time - Experience Required: Minimum 1 year in Collections process - Level: Mid-Level **About...

**Job Overview**: The Call Auditor will play a crucial role in maintaining the highest standards of communication and service quality in our sales and customer support teams. This position involves auditing calls, providing constructive feedback, and collaborating with teams to enhance overall performance. **Key Responsibilities**: 1. **Call Monitoring and...

Hindi & English (Noida) - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication **“scripts”** when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Seize opportunities to upsell products when they arise. - Build...

**Role & Responsibilities** - Serving as the first point of contact for customers seeking Coordination with customers, payment follow-ups, Complaint registration, Installation Support, technical assistance & general queries over - Follow-up and update customer status and information - Pass on any feedback or suggestions by customers to the appropriate...

**Position Description**: The Quality Auditor will be responsible for conducting audits, ensuring that company processes, products, and services meet both internal and external quality standards. They will work closely with team members to identify areas of improvement, ensure compliance with established quality parameters, and help enhance overall...

Job Title: Call Quality Auditor-Contact Centre ( US Sales voice process)Responsibilities:Support operations team with timely task reportingValidate and data tagging for quality processesEnsure accuracy and meet deadlinesCollaborate with team membersReport to Quality Manager dailyFollow SOP for data taggingDemonstrate effective communication skillsUnderstand...

**Location**: - Noida Sector 3 (Walking distance from Noida Metro Station - 16) - Bangalore (Manyata Tech Park) **Working Days**: - 6 days a week (Rotational week off) - Day Shift **Compensation**: - Up to ₹35,000 CTC (₹31,000 in-hand) per month **Payroll**: - Third-party payroll **Roles and Responsibilities**: - **Lead Generation**: Utilize...

Role - Call Centre Agent Location - Bhopal Good Communication Required Immediate Joiner Needed Salary - 13,000/- to 18,500/ - Fresher and Experience both can apply **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹13,000.00 - ₹18,500.00 per month **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹13,000.00 - ₹15,000.00 per...

Call Centre Agent - Fresher Job description Qualifications and Skills Excellent communication skills (Mandatory skill) Effective customer service capabilities (Mandatory skill) Strong problem-solving abilities (Mandatory skill) Proficiency in active listening to understand customer needs quickly Efficient time management to handle multiple...

About Us:Dhruv Research is India's first multimodal market research firm. It is led by alumnis from top educational and professional organisations with the ambition to become the leader in the space in India. The organisation aims to disrupt the space through statistical and technological advancements in the existing data collection methods. Dhruv...

Job SummaryWe are seeking an experienced Call Centre Operations Manager to join our team at Dhruv Research. This role involves overseeing the entire floor operations of CATI (Computer Assisted Telephonic Interviewing) processes, including managing daily tasks, logins, attendance, and leave schedules. The successful candidate will also be responsible for...

Centre Associate role is the most important link of the GROW program with the community. The key task of this role is to lead field outreach activity of GROW Centre by ensuring regular footfall and enrolments. AH should play a key role in converting right footfalls into enrolments, hence enrolment is a team work. Key Activities This role involves the...

Greetings from the Red Cube Infotech. We Have immediate hiring for Calling process for international BPO for Uk /Us Process. We are looking Freshers Male Female for the calling Process. Should be Knowledge about BPO / Call Centre calling process. 6 Days Working, Sunday Off Time - 1.30 pm - 10.30 pm (Rotational Shift ) QUALIFICATION ': 12th pass...