Call Auditor/quality Assurance

About the Role:This exciting opportunity is for a Quality Assurance Auditor to join our Zia Solutions team in Noida, supporting US Sales Voice Process operations.Responsibilities:Validate and tag dataProvide ad hoc support in quality processesEnsure accurate and timely task completionCollaborate with team auditors and report to Quality ManagerFollow SOPs for...

**Job Overview**: The Call Auditor will play a crucial role in maintaining the highest standards of communication and service quality in our sales and customer support teams. This position involves auditing calls, providing constructive feedback, and collaborating with teams to enhance overall performance. **Key Responsibilities**: 1. **Call Monitoring and...

**Position Description**: The Quality Auditor will be responsible for conducting audits, ensuring that company processes, products, and services meet both internal and external quality standards. They will work closely with team members to identify areas of improvement, ensure compliance with established quality parameters, and help enhance overall...

**Job Description: Quality Auditor - Collections Process (Mid - Level)** **Position: Quality Auditor - Collections Process** - Total positions - 10 - 3 - Bengali - 3 - Marathi - 2 - Tamil & Telgue - 2 - Kannada. - Location: Noida Sector 63 - Employment Type: Full-Time - Experience Required: Minimum 1 year in Collections process - Level: Mid-Level **About...

Job Role: Quality Assurance Specialist - Process AuditorResponsibilities:As a Quality Assurance Specialist - Process Auditor at R1 RCM, you will be responsible for auditing and evaluating web and voice transactions to ensure they are error-free and compliant with our processes.Key Responsibilities:Audit and evaluate web and voice transactions to ensure...

Job description :-Position: QA Auditor - US Sales Voice ProcessLocation: Noidawork from officeCTC: Up to 6 LPA + IncentivesShift Timing: 7:00 pm to 4:00 am IST (US Shift)Both side cab facility + 1 time meal providedRequirements:Minimum 2 years of experience in QA for US sales/marketing campaignsUS sales voice process experienceKnowledge of Audits, Feedback,...

Roles and Responsibilities: Checking on the quality of calls of the agents Checking of the quality of emails and chats Document and report the feedback Quality Audit. Willing to work in night shift (24*7) Experience  : 2- 4 years CTC  : 1.2 LPA - 3 LPA Number of Openings : 6 Location : Noida Qualification  : Graduate/Post graduate ...

Company name-Saber Tech Profile - Call Auditor Language-Excellent in english and hindi Location-Noida sec-16 Exp - minimum 2yr in bpo must Salary-Upto 35k in hand Age-no bar Interview-3 virtual... 1. will be Mtech test which will be walking Connect HR Raji - 70138 46485 Pay: Up to ₹35,000.00 per month **Benefits**: - Health insurance - Provident...

Job Title: Quality Assurance SpecialistDescription:We are seeking a highly skilled Quality Assurance Specialist to join our team at Zia Solutions.The ideal candidate will have a minimum of 2 years of experience as a Quality Auditor in US sales or marketing campaigns.Proficiency in US sales voice processes and knowledge of audits, feedback, calibration,...

Job Title: Quality Assurance SpecialistJob Summary: We are seeking a Quality Assurance Specialist to support our US sales voice process. The successful candidate will have a minimum of 2 years of experience in QA for US sales/marketing campaigns and strong written and verbal English skills.Responsibilities:Support Operations Team: Collaborate with the...

Job Opportunity: We are seeking a highly skilled Quality Assurance Auditor to join our team at Zia Solutions.About the Role: As a Quality Assurance Auditor, you will be responsible for supporting our operations team with timely task reporting, validating and tagging data, and ensuring accurate and timely task completion.Responsibilities:Support operations...

Job Title: Quality Assurance/Quality Control ExecutiveJob Summary:We are seeking a highly skilled Quality Assurance/Quality Control Executive to join our team at ICCS Ltd. in Noida. The successful candidate will be responsible for ensuring the quality of calls, emails, and chats, as well as conducting quality audits and providing feedback to our customer...

Job Title: Quality Assurance SpecialistJob Summary:We are seeking an experienced Quality Assurance Specialist to join our team at Zia Solutions. The ideal candidate will have a strong background in quality auditing and a passion for ensuring exceptional customer experiences.Key Responsibilities:Support the operations team by providing timely and accurate...

**About Info Edge** These are exciting times for Info Edge as we continue to grow in all our businesses, and continue to scale newer heights. We are investing across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI) to increase our predictive powers on customer behaviour and continuously optimise...

Job description - Good Experience in Call Audit - Minimum 2-5+ years of Experience in call auditing Skills Quality analyst in BPO/Call center. - Strong knowledge of customer care processes and techniques. - Should be a good Team Player. - Should have ideas to improve the quality. **Preferred industry: BPO** - Roles and responsibilities: - Randomly audit...

Monitor and evaluate call center interactions to assess the quality of service provided. Provide actionable feedback and coaching to call center agents to improve performance. Analyze call data and generate reports to track key performance metrics. Pay: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...

Job Title: Call Quality AuditorKey Responsibilities:Support the operations team by providing timely task reporting and data validation for quality processes.Ensure accuracy and meet deadlines by collaborating with team members and following established standard operating procedures.Develop and implement effective solutions to process issues and improve...

**Job description** We are looking for a Quality Auditor to join our high-impact team focused on the US market. **Responsibilities for Quality Auditor** - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the...

Job description We are looking for a Quality Auditor to join our high-impact team focused on the US market. Responsibilities for Quality Auditor - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the tasks...

Job description We are looking for a Quality Auditor to join our high-impact team focused on the US market. Responsibilities for Quality Auditor - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the tasks...