Quality Auditor

3 months ago


Noida Uttar Pradesh, India Livekeeping Technologies Pvt Ltd Full time

**Position Description**:
The Quality Auditor will be responsible for conducting audits, ensuring that company

processes, products, and services meet both internal and external quality standards. They

will work closely with team members to identify areas of improvement, ensure compliance

with established quality parameters, and help enhance overall efficiency.

Requirement:

- Responsible for daily, weekly and monthly call audits in a timely manner and

in full compliance with defined parameters.
- 1-3 years of experience in a quality auditing role or similar.
- Must be knowing Tamil, Kannada & Malayalam languages.
- Monitor calls to ensure Client and company standards are maintained.
- Achieve daily processing targets.
- Consistently monitor key performance parameters of the process and identify

red flags.
- Publishing Quality Audit reports (Daily/Weekly/Monthly)
- Sharing Feedback with respective agents
- Identifying best calls and fatal calls for future reference / training
- Analyzing the week on week improvement with respect to feedback shared

monitored and recorded
- Identifying the area of improvement from different teams and preparing daily

reports.
- Coordinating with respective team leads for suggestive measures

Implementation.

Pay: ₹11,577.84 - ₹41,792.19 per month

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- Total Experience?
- 10th%?
- 12th%?
- Graduation%?
- Notice Period?
- Current CTC?

**Language**:

- Malayalam (required)
- Tamil (required)
- Kannada (required)

Work Location: In person


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