Customer Engagement Executive

3 days ago

Cochin, Kerala, India Pearlsoft technologies Full time ₹ 1,00,000 - ₹ 3,50,000 per year

Customer Engagement Executive

Position Overview

We are looking for a dynamic and confident professional with excellent presentation and communication skills to showcase our products to potential and lead customers. The ideal candidate should be able to explain product features clearly, engage with clients effectively, and represent our company with professionalism.

Key Responsibilities

  • Deliver impactful product presentations and demonstrations to prospective and existing clients.

  • Clearly communicate product features, benefits, and use cases to diverse audiences.

  • Engage with customers, understand their requirements, and guide them on how our products meet their needs.

  • Coordinate with the sales and marketing teams to prepare presentation materials and client engagement strategies.

  • Build strong relationships with clients and represent the company in meetings, events, and product showcases.

  • Collect customer feedback during presentations and share insights with internal teams for improvement.

Requirements

  • Bachelor's degree in any discipline.

  • Excellent verbal and written communication skills in English (knowledge of additional languages is a plus).

  • Strong presentation and interpersonal skills with the ability to engage audiences.

  • Confidence in speaking with senior-level clients and decision-makers.

  • Ability to understand technical product features and explain them in simple, customer-friendly terms.

  • Willingness to travel to meet clients and attend events if required.

Preferred Skills

  • Previous experience in client presentations, presales, or customer-facing roles.

  • Good knowledge of using PowerPoint, presentation tools, and digital collaboration platforms.

  • A positive attitude, adaptability, and ability to work as part of a team.

Job Types: Full-time, Permanent

Pay: ₹100, ₹350,000.00 per year

Work Location: In person

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