Customer Relationship Executive

8 hours ago

Cochin, Kerala, India Maijo Moto Maruti Suzuki Full time ₹ 15,60,000 - ₹ 24,00,000 per year

Customer Relationship Executive– Service (Female Candidates)

Location: Vazhakkala

Department: Service

Job Summary:

We are looking for an experienced and customer-focused female candidate for the role of Customer Relationship Executive in our Nexa Service Department. The CRE will be responsible for managing customer relations, handling escalations, ensuring superior service experience, and mentoring junior CREs to maintain Nexa service excellence standards.

Key Responsibilities:

  • Act as the primary point of contact for premium Nexa customers at the service centre.
  • Ensure smooth service operations by coordinating between customers, Service Advisors, and the technical team.
  • Handle customer queries, grievances, and escalations with professionalism.
  • Provide regular updates to customers on service progress, cost estimates, and delivery timelines.
  • Conduct follow-up calls for feedback and ensure high customer satisfaction scores.
  • Maintain and analyze customer service records and share insights with management.
  • Support and guide Customer Relationship Executives (CREs) in their daily activities.
  • Participate in customer retention activities, loyalty programs, and service events.
  • Ensure compliance with Maruti Suzuki Nexa standards of hospitality and service quality.

Desired Candidate Profile:

  • Gender: Female candidates only
  • Qualification: Graduate in any discipline (preferred: Business/Commerce/Management.
  • Strong communication skills in English, Malayalam.
  • Pleasant personality, leadership qualities, and customer-first approach.
  • Ability to manage a team, handle pressure, and resolve conflicts effectively.

Job Type: Full-time

Pay: ₹13, ₹20,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

Speak with the employer

  • Customer Relationship Executive

    1 week ago

    Cochin, Kerala, India GreenAds Global Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Client Relationship ExecutiveThe Client Relationship Executive plays a crucial role in maintaining and expanding client relationships through effective follow-up strategies. This position requires a proactive and customer-focused individual who excels in communication, relationship-building, and sales tactics. The primary responsibilities include managing...

  • Customer Relationship Executive

    2 weeks ago

    Cochin, Kerala, India FINOVEST GROUP Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Finovest Group is seeking a dynamic and customer-focused Client Relationship Executive to join our growing team. The ideal candidate will have excellent communication and convincing skills, along with sound knowledge of financial products such as Recurring Deposits (RDs), Fixed Deposits (FDs), Gold Loans, and related services. This role involves building and...

  • Customer Relationship Executive

    1 week ago

    Cochin, Kerala, India Brillianz Education Full time ₹ 25,000 - ₹ 30,000 per year

    Customer Relationship ExecutiveLocation : KochiJob Type : Full-TimeSalary : IncentivesAge : Below 30Language : English ( Fluent ), MalayalamJob Description:Responding to customer inquiries via phone, email, or in-person interactions.Build and maintain strong customer relationships to enhance loyalty.Conducting follow-ups to ensure customer...

  • customer relationship executive

    6 days ago

    Cochin, Kerala, India Quess Corp Limited Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    customer Relationship Executive for telecom companyQualification: Degree no back logs( must have degree certificate)Work inside storeSalary: 15k to 18k+ incentivesMale/ femaleAge below: 29Freshers/ experiencedWorking time: 9.30 to 7Job Type: Full-timePay: ₹15, ₹17,000.00 per monthLanguage:English (Preferred)Work Location: In person

  • Customer Relationship Executive

    2 hours ago

    Cochin, Kerala, India Oleevia Group of Companies Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    We are looking for proactive, customer-oriented professionals to join our branch banking team as Customer Relationship Executives/Managers. This role is ideal for fresh graduates or candidates with up to 2 years of experience in sales roles within banks or NBFCs. The incumbent will be responsible for promoting retail liability products and third-party...

  • Customer Relationship Executive

    6 days ago

    Cochin, Kerala, India QUESS CORP LTD Full time ₹ 1,50,000 - ₹ 2,30,000 per year

    WE ARE HIRING CUSTOMER RELATIONSHIP EXECUTIVE TELECOM COMPANYINSIDE STOREQUALIFICATION : DEGREE (WITH NO BACK LOGS ) MUST HAVE DEGREE CERTIFICATE.SALARY :15K TO 17K +PF+ESI+INCENTIVES.MALE/FEMALE AGE BELOW 28FRESHERS CAN ALSO APPLYWORKING TIME : pmLOCATION : ERNAKULAM,TVMJob Type: Full-timePay: ₹18, ₹23,000.00 per monthBenefits:Health insuranceProvident...

  • Customer Relationship Executive

    3 hours ago

    Cochin, Kerala, India Kanal way, Full time ₹ 18,00,000 - ₹ 36,00,000 per year

    CUSTOMER RELATIONSHIP EXECUTIVE (FEMALE)The ideal candidate will be responsible for maintaining positive relationships with clients, addressing their needs, and resolving issues efficiently to ensure satisfaction and retention.On a day-to-day basis, you'll manage assigned clients with care, making sure they receive timely access to our services, while...

  • Customer Relationship Officer

    2 weeks ago

    Cochin, Kerala, India CONNECTING 2 WORK Full time

    Job Description We are looking for a 6 months to 1 year experienced customer relationship officer to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You...

  • Customer Relationship Executive

    1 week ago

    Cochin, Kerala, India Cool Tech Full time ₹ 15,000 - ₹ 2,20,000 per year

    Key Responsibilities:Client Management:Build and maintain strong relationships with large clients.Develop a deep understanding of clients' needs and business objectives.Serve as the main point of contact for key clients, ensuring high levels of client satisfaction.Sales Management:Develop and execute sales strategies to achieve revenue targets.Identify and...

  • Client Relationship Executive

    6 days ago

    Cochin, Kerala, India RawmeN Full time ₹ 2,16,000 - ₹ 3,00,000 per year

    The Client relationship executive is the link between the client and the entire agency team.Along with their team the client relationship executive acts as both the salesperson for the agency and as the client's representative within the agency.The advertising Client executive also leads the agency's ideas presentation, ensuring the ideas remain faithful to...