Customer Relationship Executive
5 days ago
Job Title: Customer Relationship Executive (CRE)
Pay: ₹18,000 – ₹22,000 per month (starting salary)
Job Type: Full-time, Permanent
About Longefit
At Longefit, we're redefining the fitness experience. As a premium health and wellness center, we deliver personalized services that go beyond workouts — focusing on our clients' overall health, recovery, and long-term well-being.
Role Overview
We are looking for a proactive and committed Customer Relationship Executive (CRE) to join our head office team.
As the first point of contact, you will play a key role in building strong client relationships and ensuring an excellent customer experience.
Key Responsibilities
- Manage and follow up on client leads and inquiries
- Address client concerns promptly and professionally over phone
- Coordinate with the fitness studio team to ensure smooth daily operations
- Maintain accurate client records (both digital and physical)
- Report to the Marketing Head
Requirements
- Minimum 1 year of experience in a customer-interacting role
- Excellent verbal communication skills
- Fluency in English and Malayalam
- Strong phone and in-person etiquette
- Ability to work independently and as part of a team
- Willing to build a long-term career within the company
Benefits
- Provident Fund
- Performance-based growth opportunities
- Supportive and growth-oriented work environment
Job Type: Full-time
Pay: ₹18, ₹22,000.00 per month
Benefits:
- Provident Fund
Education:
- Master's (Required)
Experience:
- Customer service: 1 year (Required)
- Microsoft Office: 1 year (Required)
Language:
- English (Required)
Work Location: In person
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