Customer Relationship Executive

4 days ago

Cochin, Kerala, India GreenAds Global Full time ₹ 5,00,000 - ₹ 8,00,000 per year

Client Relationship Executive

The Client Relationship Executive plays a crucial role in maintaining and expanding client relationships through effective follow-up strategies. This position requires a proactive and customer-focused individual who excels in communication, relationship-building, and sales tactics. The primary responsibilities include managing follow-up activities with existing clients and ensuring a positive customer experience.

Key Responsiblities

Client Follow-up

  • Regularly follow up with existing clients to understand their needs, address concerns, and nurture the client relationship.
  • Utilise various communication channels (phone calls, emails, and other professional platforms) to stay engaged with clients and provide updates on new products or services.

Relationship Building

  • Develop and maintain strong relationships with clients by understanding their business goals and aligning company offerings with their needs.
  • Act as a point of contact for clients, ensuring a positive experience throughout the engagement process.
  • Provide detailed product or service information to clients and address their questions or concerns.
  • Analyse client requirements and identify opportunities for upselling and cross-selling.

Sales Support

  • Collaborate with the sales team to gather feedback from clients and identify areas for improvement in products or services.
  • Assist in creating and maintaining sales materials, presentations, and documentation for effective client communication.
  • Coordinate with operations and support teams regarding client queries and issues, ensuring timely responses.

Customer Satisfaction

  • Monitor and evaluate customer satisfaction levels through surveys, feedback, and direct communication.

Qualifications

  • Minimum of 1 year of sales or client-facing experience; B2B Enterprise Sales exposure is advantageous.
  • Graduation is a must; MBA is a plus.
  • Team-oriented individual with strong interpersonal and communication skills.
  • Proficient in English and Malayalam.
  • Effective presentation and consultative selling skills.
  • Strong people skills with the ability to build lasting client relationships.
  • Experience in solution selling, particularly in cross-selling within enterprises, is highly desirable.
  • Excellent communication, negotiation, and closing skills.
  • Demonstrated experience in sales or related customer service roles.
  • Strong organisational and time management capabilities.
  • Familiarity with CRM software and sales tools.
  • Collaborative team player with a results-oriented mindset.

  • Customer Relationship Executive

    2 weeks ago

    Cochin, Kerala, India DigiAcharya Pvt Ltd Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    Designation: Customer Relationship Executive-Overseas educationLocation: Palarivattom, cochinJob Overview:Join our team as a Customer Relationship Executive at Infos Connect based in Cochin. This full-time, junior-level position requires a minimum of one year of relevant work experience. You will play a pivotal role in maintaining and nurturing our customer...

  • Customer Relationship Executive

    7 days ago

    Cochin, Kerala, India FINOVEST GROUP Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Finovest Group is seeking a dynamic and customer-focused Client Relationship Executive to join our growing team. The ideal candidate will have excellent communication and convincing skills, along with sound knowledge of financial products such as Recurring Deposits (RDs), Fixed Deposits (FDs), Gold Loans, and related services. This role involves building and...

  • Customer Relationship Executive

    4 days ago

    Cochin, Kerala, India Brillianz Education Full time ₹ 25,000 - ₹ 30,000 per year

    Customer Relationship ExecutiveLocation : KochiJob Type : Full-TimeSalary : IncentivesAge : Below 30Language : English ( Fluent ), MalayalamJob Description:Responding to customer inquiries via phone, email, or in-person interactions.Build and maintain strong customer relationships to enhance loyalty.Conducting follow-ups to ensure customer...

  • Customer Relationship Executive

    2 weeks ago

    Cochin, Kerala, India VEZA TAXTECH PRIVATE LIMITED Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    We're looking for a highly energetic and communicative Customer Relationship Executive to join our team If you're passionate about people, thrive in fast-paced environments, and love helping clients succeed, this is the role for you.Key Responsibilities:Build and maintain strong, long-term client relationshipsBe the main point of contact for customer queries...

  • Customer Relationship Executive

    4 weeks ago

    Cochin, Kerala, India ALN Global Private Limited Full time

    Company Description ALN Global Private limited, we are into the aluminium windows and door industry for the last 50 years of specialised expertise. Our commitment to innovation drives us to engineer cutting-edge solutions that seamlessly blend durability, energy efficiency, and modern design for both residential and commercial applications. We cater to a...

  • Customer Relationship Executive

    4 weeks ago

    Cochin, Kerala, India ALN Global Private Limited Full time

    Company Description ALN Global Private limited, we are into the aluminium windows and door industry for the last 50 years of specialised expertise. Our commitment to innovation drives us to engineer cutting-edge solutions that seamlessly blend durability, energy efficiency, and modern design for both residential and commercial applications. We cater to a...

  • customer relationship executive

    20 hours ago

    Cochin, Kerala, India Quess Corp Limited Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    customer Relationship Executive for telecom companyQualification: Degree no back logs( must have degree certificate)Work inside storeSalary: 15k to 18k+ incentivesMale/ femaleAge below: 29Freshers/ experiencedWorking time: 9.30 to 7Job Type: Full-timePay: ₹15, ₹17,000.00 per monthLanguage:English (Preferred)Work Location: In person

  • Customer Relationship Executive

    17 hours ago

    Cochin, Kerala, India QUESS CORP LTD Full time ₹ 1,50,000 - ₹ 2,30,000 per year

    WE ARE HIRING CUSTOMER RELATIONSHIP EXECUTIVE TELECOM COMPANYINSIDE STOREQUALIFICATION : DEGREE (WITH NO BACK LOGS ) MUST HAVE DEGREE CERTIFICATE.SALARY :15K TO 17K +PF+ESI+INCENTIVES.MALE/FEMALE AGE BELOW 28FRESHERS CAN ALSO APPLYWORKING TIME : pmLOCATION : ERNAKULAM,TVMJob Type: Full-timePay: ₹18, ₹23,000.00 per monthBenefits:Health insuranceProvident...

  • Customer Relationship Executive

    2 weeks ago

    Cochin, Kerala, India God Speed Visa Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    Job Title: Customer Relations Executive / TelecallerLocation: Cochin Head Office, KeralaCompany: Godspeed Immigration and Study Abroad Private LimitedEmployment Type: Full-TimeAbout Us:Godspeed Immigration and Study Abroad Private Limited is a leading consultancy in the field of overseas education and immigration services. With a reputation for integrity,...

  • Customer Relationship Executive

    2 weeks ago

    Cochin, Kerala, India ALN GROUP Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company Description:ALN Global Private limited, we are into the aluminium windows and door industry for the last 50 years of specialised expertise. Our commitment to innovation drives us to engineer cutting-edge solutions that seamlessly blend durability, energy efficiency, and modern design for both residential and commercial applications. We cater to a...