Customer Relationship Executive

3 days ago

Cochin, Kerala, India ALN GROUP Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Company Description:

ALN Global Private limited
, we are into the aluminium windows and door industry for the last 50 years of specialised expertise. Our commitment to innovation drives us to engineer cutting-edge solutions that seamlessly blend durability, energy efficiency, and modern design for both residential and commercial applications. We cater to a wide range of clients including individuals, builders, architects, and industrial customers delivering precision and dedication in every product and service we provide

Role Description:

The Client Relationship Executive is responsible for building and nurturing long-term relationships with clients, ensuring satisfaction, retention, and revenue growth. This role demands proactive communication, strategic problem-solving, and a deep understanding of client needs.

Key Responsibilities:

  • Develop and maintain strong relationships with existing and prospective clients
  • Understand client requirements and align solutions to meet business objectives
  • Act as the primary point of contact for client queries, escalations, and feedback
  • Collaborate with internal teams to ensure timely delivery of services and solutions
  • Identify upselling and cross-selling opportunities to drive revenue
  • Maintain accurate records of client interactions and update CRM systems
  • Monitor client satisfaction metrics and initiate improvement actions
  • Prepare and present periodic reports on client engagement and performance

Requirements:

  • Bachelor's degree in Business, Marketing, or related field

  • 2–4 years of experience in client servicing, sales, or account management

  • Excellent communication and interpersonal skills

  • Strong problem-solving and negotiation abilities

  • Proficiency in CRM tools and Microsoft Office Suite

  • Ability to manage multiple client accounts simultaneously

  • High emotional intelligence and customer-centric mindset

  • Customer Relationship Executive

    7 days ago

    Cochin, Kerala, India Maijo Moto Maruti Suzuki Full time ₹ 15,60,000 - ₹ 24,00,000 per year

    Customer Relationship Executive– Service (Female Candidates)Location: VazhakkalaDepartment: ServiceJob Summary:We are looking for an experienced and customer-focused female candidate for the role of Customer Relationship Executive in our Nexa Service Department. The CRE will be responsible for managing customer relations, handling escalations, ensuring...

  • Customer Relationship Executive

    2 days ago

    Cochin, Kerala, India DigiAcharya Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Designation: Customer Relationship Executive-Overseas educationLocation: Palarivattom, cochinJob Overview:Join our team as a Customer Relationship Executive at Infos Connect based in Cochin. This full-time, junior-level position requires a minimum of one year of relevant work experience. You will play a pivotal role in maintaining and nurturing our customer...

  • customer relationship executive

    2 weeks ago

    Cochin, Kerala, India Quess Corp Limited Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    customer Relationship Executive for telecom companyQualification: Degree no back logs( must have degree certificate)Work inside storeSalary: 15k to 18k+ incentivesMale/ femaleAge below: 29Freshers/ experiencedWorking time: 9.30 to 7Job Type: Full-timePay: ₹15, ₹17,000.00 per monthLanguage:English (Preferred)Work Location: In person

  • Customer Relationship Executive

    7 days ago

    Cochin, Kerala, India Oleevia Group of Companies Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    We are looking for proactive, customer-oriented professionals to join our branch banking team as Customer Relationship Executives/Managers. This role is ideal for fresh graduates or candidates with up to 2 years of experience in sales roles within banks or NBFCs. The incumbent will be responsible for promoting retail liability products and third-party...

  • Customer Relationship Executive

    2 days ago

    Cochin, Kerala, India God Speed Visa Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Title: Customer Relations Executive / TelecallerLocation: Cochin Head Office, KeralaCompany: Godspeed Immigration and Study Abroad Private LimitedEmployment Type: Full-TimeAbout Us:Godspeed Immigration and Study Abroad Private Limited is a leading consultancy in the field of overseas education and immigration services. With a reputation for integrity,...

  • Customer Relationship Executive

    2 weeks ago

    Cochin, Kerala, India QUESS CORP LTD Full time ₹ 1,50,000 - ₹ 2,30,000 per year

    WE ARE HIRING CUSTOMER RELATIONSHIP EXECUTIVE TELECOM COMPANYINSIDE STOREQUALIFICATION : DEGREE (WITH NO BACK LOGS ) MUST HAVE DEGREE CERTIFICATE.SALARY :15K TO 17K +PF+ESI+INCENTIVES.MALE/FEMALE AGE BELOW 28FRESHERS CAN ALSO APPLYWORKING TIME : pmLOCATION : ERNAKULAM,TVMJob Type: Full-timePay: ₹18, ₹23,000.00 per monthBenefits:Health insuranceProvident...

  • Customer Relationship Executive

    7 days ago

    Cochin, Kerala, India Kanal way, Full time ₹ 18,00,000 - ₹ 36,00,000 per year

    CUSTOMER RELATIONSHIP EXECUTIVE (FEMALE)The ideal candidate will be responsible for maintaining positive relationships with clients, addressing their needs, and resolving issues efficiently to ensure satisfaction and retention.On a day-to-day basis, you'll manage assigned clients with care, making sure they receive timely access to our services, while...

  • Customer Relationship Executive

    2 days ago

    Cochin, Kerala, India Rubrix Analytics Full time ₹ 4,80,000 - ₹ 9,60,000 per year

    Customer Relations Executive- HybridWe are looking for a Customer Relations Executive who will be the vital link between our customers and our operations team.Communicate to customers clearly on product, features and workflows

  • Call Center Executive

    2 days ago

    Cochin, Kerala, India ABC Customer Service Full time ₹ 10,000 - ₹ 11,500 per year

    Company Name: ABC Customer ServiceType of Company: BPO/Call Centre/Contact CentreVacancies: 1Designation: Telecalling ExecutiveJoining date: 26 August 2025 (flexible)This position of Telecalling Executive is for our client, an international car company. Work location will be in our office in Kochi.Job Description:Candidates have to make outbound calls to...

  • Customer Relationship Officer

    3 days ago

    Cochin, Kerala, India Santa Monica Study Abroad Full time ₹ 1,92,000 - ₹ 2,40,000 per year

    Position: Customer Relation ExecutiveLocation: KochiDepartment: Customer Service / Travel SupportReports to: CRM ManagerAbout the Role:We are looking for enthusiastic and customer-focused individuals to join our team as Customer Relation Executives. The role involves assisting customers with travel-related services, ensuring smooth service delivery, and...