Customer Relationship Executive

4 days ago

Cochin, Kerala, India Brillianz Education Full time ₹ 25,000 - ₹ 30,000 per year

Customer Relationship Executive

Location : Kochi

Job Type : Full-Time

Salary : Incentives

Age : Below 30

Language : English ( Fluent ), Malayalam

Job Description:

  • Responding to customer inquiries via phone, email, or in-person interactions.
  • Build and maintain strong customer relationships to enhance loyalty.
  • Conducting follow-ups to ensure customer satisfaction.
  • Handling customer complaints and resolving issues promptly.
  • Escalating critical issues to the appropriate teams when necessary.
  • Maintaining customer records and updating databases with relevant information.
  • Collecting payments from customers as per the agreed terms.
  • Following up on outstanding dues and ensuring timely payments.
  • Coordinating with the finance team to resolve payment-related issues.

Requirements:

  • Bachelor's/Master's degree in any stream.
  • 1–2 years of experience in the Customer Relationship & payment collection (advantage)
  • Strong communication and interpersonal skills.
  • Self-motivated and able to work in a target-driven environment.
  • Proven experience in maintaining good relationships with clients and handling monthly repayments.

Customer Relation: 1 - 2 years

Language: English, Hindi and Malayalam (Required)

Job Type: Full-time

Pay: per month

Job Types: Full-time, Permanent

Pay: ₹25, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Internet reimbursement
  • Paid time off

Ability to commute/relocate:

  • Cochin, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you Ready to work Under Target ?
  • Are you Ready to join Immediately?

Experience:

  • Customer service: 1 year (Preferred)

Shift availability:

  • Day Shift (Required)

Work Location: In person

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