Client Engagement Trainee( Freshers)

9 hours ago

Cochin, Kerala, India Analytix Arabia Management Consultant pvt ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Client Engagement Trainee

We're looking for a proactive and detail-oriented Client Engagement Trainee to join our expanding team. This entry-level role is perfect for ambitious individuals eager to develop their skills in managing client relationships and supporting business growth. As a vital part of our client success team, you'll help nurture client partnerships, uncover new opportunities, and collaborate with internal teams to deliver outstanding service.

What You'll Do:

  • Connect with existing clients via email, phone, and chat to assess satisfaction and identify new service opportunities.
  • Understand client needs and assist in preparing customized proposals, quotations, and service recommendations.
  • Follow up on proposals to boost conversion rates and support the sales team in closing deals.
  • Spot upselling and cross-selling chances by analyzing client feedback, usage patterns, and business goals.
  • Coordinate with the Accounts team to ensure timely invoicing and help track outstanding payments.
  • Work closely with service delivery and front-end teams to guarantee smooth client experiences.
  • Keep detailed records of client communications, sales progress, and feedback in our CRM system.
  • Help nurture leads and contribute to identifying new revenue streams in the sales pipeline.
  • Learn our internal processes, tools, and systems to align client expectations with delivery capabilities.

Who You Are:

  • Highly organized with strong attention to detail and excellent time management skills.
  • A clear and confident communicator, both written and verbal.
  • Customer-focused, positive, and eager to learn and grow.
  • A collaborative team player who thrives in a fast-paced and dynamic environment.
  • Familiar with CRM software and Microsoft Office (a plus).

Qualifications:

  • Bachelor's degree completed or in progress in Business Administration, Marketing, Communications, or a related field.
  • Internship or academic experience in sales support, client servicing, or account management is a strong advantage.

Why Join Us?

  • Receive hands-on training and mentorship to jumpstart your career.
  • Gain real-world experience managing client relationships and supporting sales processes.
  • Grow your skills in a supportive, team-oriented, and dynamic work environment.

Job Types: Full-time, Fresher

Work Location: In person

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