Client Engagement Specialist

6 days ago

Cochin, Kerala, India Vjm global tree (p) Ltd Full time ₹ 2,16,000 - ₹ 36,00,000 per year

Job SummaryVJM Global is seeking a dynamic Client Engagement Specialist (Shift Allocator & HR Admin) to join our team in Kochi. This is a multi-faceted role, primarily focusing on proactively engaging potential clients within the UK healthcare sector to secure new business, managing service allocations, and performing essential HR administrative tasks. This position is open to freshers and candidates with no prior experience, as we provide comprehensive, paid training. Candidates must possess exceptional English communication skills, a confident phone presence, and the mandatory flexibility to work all three shift types (Morning, Mid-day, and Night) on a rotating basis.Key ResponsibilitiesThis role focuses on client acquisition, service allocation, and administrative support:1. Client Engagement>Outbound Communication: Initiate calls to prospective clients using provided leads to introduce VJM Global's services.>Sales Cycle Management: Articulate our service features, build strong rapport, identify client needs, and confidently close sales.>Target Achievement: Consistently achieve or exceed daily, weekly, and monthly client acquisition targets.>Relationship Management: Professionally handle client inquiries, conduct timely follow-ups, and deliver outstanding customer service.2. Shift Allocation & HR Administration Perform initial administrative tasks related to client needs and service allocation immediately following a successful engagement.Accurately record and document all client interactions, specific service requirements, and allocation notes in the company's system.Assist with general HR administrative duties as assigned, which may include updating employee records, managing documentation, and supporting onboarding processes.Working Hours & Shift Flexibility (MANDATORY)This is a full-time position requiring mandatory and total flexibility to work across all three shifts. Candidates must be available for assignment to any shift below:Shift TypeMorning Shift Shift Timing (IST) 10:30 AM – 7:30 PMMid-day Shift (IST) 12:30 PM – 9:30 PMNight Shift (IST) 7:30 PM – 4:30 AM Schedule: Work schedule will be assigned across Monday to Sunday.Day Off: Employees will receive one fixed day off per week.Flexibility Note: Candidates must be ready and available for a rotating schedule across all three shift types.Requirements>Experience: Open to freshers and candidates with no prior experience (comprehensive training provided).>Communication: Exceptional spoken and written English communication skills are non-negotiable.> Disposition: A confident, clear, and friendly telephone manner.> Aptitude: Strong ability to learn quickly, retain information, and be highly self-motivated.>Technical: Proficiency in basic computer skills.>Education: High School Diploma or equivalent; further education is a plus.>Shift Availability: Must be fully flexible to consistently work morning, mid-day, and night shifts.What We Offer Compensation A competitive base salary of ₹18,000 - ₹25,000 per month.>Training: Comprehensive, paid training and ongoing support.>Environment: A friendly, collaborative, and supportive office environment.>Growth: Significant opportunities for career growth and professional advancement.>Leave: 24 days paid holidays per year.How to Apply Please submit your CV to Please ensure you highlight your communication skills and confirm your understanding of the mandatory shift flexibility in a brief cover letterJob Types: Full-time, Permanent, FresherPay: ₹216, ₹300,000.00 per yearWork Location: In person

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