Product Specialist

2 hours ago

Cochin, Kerala, India Distinct Infotech Solutions Full time

Job Title: Product Specialist - IT

Location: Kochi

Department: Product / Training / Customer Success

Industry: Information Technology (IT)

Experience: 1–3 years

Job Summary:

We are looking for a motivated and enthusiastic Product Specialist to join our growing team, who is passionate about technology, product training, and customer success. The Product Specialist will support the product team by providing product knowledge, training employees, conducting product demos, and creating engaging training materials.

Key Responsibilities:

  • Learn the company's IT products in-depth to become a subject matter expert.
  • Provide product training and onboarding sessions to internal teams and new joiners.
  • Deliver live product demonstrations to clients, partners, and stakeholders.
  • Develop and update training materials, including PowerPoint presentations, user manuals, and video tutorials.
  • Conduct regular refresher training for sales, support, and other cross-functional teams.
  • Collect feedback from users and team members to help improve the product and training methods.
  • Support the product and customer success teams in addressing product-related queries.
  • Assist in documenting FAQs, product updates, and knowledge base articles.

Skills and Qualifications:

  • Bachelor's degree and MBA with Finance background preferred
  • 1–3 years of experience in product training, financial services, or a related field.
  • Strong understanding of financial instruments, markets, and regulatory environments
  • Proficiency in MS Office, especially PowerPoint and Excel and training tools.
  • Good communication and presentation skills
  • Knowledge in client management
  • Ability to understand and explain technical concepts to non-technical users.
  • Self-starter with a willingness to learn and grow in the tech industry.

Preferred Attributes:

  • A team player with a positive attitude and eagerness to contribute.
  • Detail-oriented with strong organizational skills.
  • Willingness to travel occasionally for client training or demo sessions.

Job Types: Full-time, Permanent

Pay: ₹25, ₹40,000.00 per month

Ability to commute/relocate:

  • Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you ready to join immediately?
  • Are you proficient in both written and verbal English?

Education:

  • Bachelor's (Required)

Experience:

  • Product Training: 2 years (Required)

Willingness to travel:

  • 75% (Required)

Work Location: In person

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