Customer Engagement Executive

6 days ago


Cochin, Kerala, India Educrib Full time ₹ 3,00,000 - ₹ 3,60,000 per year

Job Description:

  • Make outbound calls to potential clients in the education sector to promote Educrib's products and services.
  • Generate new leads and convert them into sales opportunities through persuasive communication.
  • Follow up with existing clients to upsell or cross-sell relevant products and services.
  • Utilize CRM software to track calls, update client information, and analyse sales performance.
  • Meet and exceed monthly and quarterly sales targets through consistent performance.
  • Collaborate with the sales team to achieve business objectives and share best practices.

Qualifications:

  • Graduate degree preferred
  • Minimum 2-3 years of experience in tele calling/telemarketing, preferably in the education or career industry
  • Proficiency in English and Malayalam

Skills Required:

  • Strong communication, listening, and persuasion skills
  • Excellent verbal and written communication skills
  • Familiarity with CRM software
  • Ability to work in a target driven environment

Job Types: Full-time, Permanent

Pay: ₹25, ₹30,000.00 per month

Work Location: In person



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