Customer Success Executive

Job Title: PPC ExecutiveCompany: FlourTech Engineers Pvt LtdLocation: FaridabadSalary: ₹30,000 – ₹35,000/monthWe're HiringJoin us as a PPC Executive and be a part of our dynamic marketing team. 3 to 4 years of experience is mandatory (digital marketing / PPC campaigns) Strong knowledge of Google Ads, Facebook Ads, and other paid media platforms...

Company: FlourTech Engineers Pvt LtdLocation: FaridabadSalary: ₹30,000 (Negotiable)Position: Account ExecutiveExperience: Minimum 5 yearsKey Skills: GST & TDS (Return Filing) – Must Bank Reconciliation Cash/Bank Entries Journal Vouchers Advanced Excel (Must)Job Type: Full-timePay: ₹30, ₹32,000.00 per monthBenefits:Health insuranceWork Location: In...

Company: FlourTech Engineers Pvt LtdLocation: FaridabadSalary: ₹25,000 (Negotiable)Position: Account ExecutiveExperience: Minimum 3 yearsKey Skills: Book Keeping Entries & Journal Vouchers Stock Maintenance Accounts Receivable / Accounts Payable Advanced Excel (Must)Job Type: Full-timePay: ₹20, ₹25,000.00 per monthBenefits:Health insuranceWork...

About UsLuneblaze is an AI-enabled SaaS platform helping educational institutions streamline theiraccreditation and assessment processes. Our solutions supportSQAAF (for Schools)andNAAC, NBA, NIRF (for Colleges), covering everything fromdocument creation and evidence managementtoworkflow optimization, audits, filing, faculty training, andexpert...

Customer Service Executive:Handle inbound calls, chats & emailsManage tickets & resolve within TATHandle escalations with empathyEnsure CSAT & process adherenceCoordinate with internal teamsFlexi workingWork from homeHouse rent allowanceEmployee state insuranceAnnual bonusPerformance bonusLeave encashmentProvident fundMaternity leaves

Key ResponsibilitiesInteract regularly with clients to build and maintain strong relationshipsProvide software training to new and existing clientsAddress and resolve day-to-day queries from clients promptlyEnsure all processes follow the defined standard operating procedures (SOPs)Coordinate with internal teams to resolve client issues effectivelyMaintain...

Manage incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call...

Role & responsibilitiesTaking incoming calls of customers and capturing important details in the systemUnderstand the customer's query and provide resolutionDoing outbound calls to customers and attending their queries, helping them take consultations with DoctorsPreferred candidate profileHave at-least 6 months calling work expknows basis computer and...

Responsibilities:* Manage customer relationships through effective communication and team coordination* Resolve customer complaints promptly* Handle incoming calls, emails & chats with professionalismHR No: Annual bonus

Key Skills: Computer skills, Effective Communication, MS-ExcelExperience: 0 year(s)Qualification: GraduationRoles & Responsibility:Respond to customer queries via WhatsApp, email, Instagram DMs, and website live chat.Resolve order-related issues like tracking, returns, exchanges, and refunds.Coordinate with internal teams for delivery and product...