Customer Success Manager in Faridabad

1 day ago


Faridabad, Haryana, India Luneblaze Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Key Responsibilities

  • Interact regularly with clients to build and maintain strong relationships
  • Provide software training to new and existing clients
  • Address and resolve day-to-day queries from clients promptly
  • Ensure all processes follow the defined standard operating procedures (SOPs)
  • Coordinate with internal teams to resolve client issues effectively
  • Maintain clear communication and provide regular updates to clients
  • Keep records of client interactions, training sessions, and issue resolutions
  • Contribute to overall client satisfaction and retention

About Company: Luneblaze is a social network for collaborative learning, with exciting features like quizzes, debates, articles, knowledge cards and sessions.



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