Customer Success Manager in Faridabad
1 day ago
Key Responsibilities
- Interact regularly with clients to build and maintain strong relationships
- Provide software training to new and existing clients
- Address and resolve day-to-day queries from clients promptly
- Ensure all processes follow the defined standard operating procedures (SOPs)
- Coordinate with internal teams to resolve client issues effectively
- Maintain clear communication and provide regular updates to clients
- Keep records of client interactions, training sessions, and issue resolutions
- Contribute to overall client satisfaction and retention
About Company: Luneblaze is a social network for collaborative learning, with exciting features like quizzes, debates, articles, knowledge cards and sessions.
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